Tell us about your experience in our Clark.com Community! Hey everyone! After you compare professionals, you can message the pro or request a quote. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." That is all I want. I contacted Thumbtack. Get Featured on AdvisoryHQ. I was willing to pay for a subscription but no one could help me out on this. I finally had to call in and ask THEM to do it manually. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Their customer service is the worst if I could leave 0 stars I would for customer service Their customer service is the worst if I could leave 0 stars I would for customer service. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . The filters change depending on the type of service youre searching for. It's not worth it. - YouTube How much are you willing to invest in yourself? I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. BBB Business Profiles may not be reproduced for sales or promotional purposes. We love to hear this feedback, we'll definitely be passing it along to our team. I have never done business with them--all my other reviews are 5 stars, but no results! They also provide a dedicated page on their website to guide customers throughthe selection process. That's not even legal! Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. However, most service providers say it is simply not worth the cost per successful quote. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. Thumbtack IS AN ABSOLUTE SCAM. Please give us a call at (800) 948-2034 when you have time so we can go over your concerns with us. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. DO NOT use this platform. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. Not only was repairman unqualified, he was also dishonest. thank you, You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. Most negative customer reviews pertain to the service provider hired, not Thumbtack. When you file a claim they hide. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. Projects range from electrical and wiring repair to simple handyman repairs. After a pro has responded, you can continue the conversation with them in one of two ways: Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. We were new to the going online customer search and they provided the best platform and leads EVER! any word yet on when there will be postings? Until I went to the app and said that my account was deleted. Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). Team Clark ranks the best cell phone plans and deals! The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". This last time, I spent money on an opportunity, the client asked me if I was available to come and I responded "yes", and after that they fell off the face of the Earth. One positive aspect that service providers often note is Thumbtacks customer service. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. Thumbtack disappeared after charging $300. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. BBB is here to help. Often, the person is merely tire-kicking, or has some other agenda. Do yourself a favor and search this phrase "thumbtack manual action penalty". As a pro. After emailing support MANY times for refunds. If you use them you will 100% regret it just read the reviews I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). Use to be a Great lead producing platform. Their website doesn't make it easy to connect with them via email either. The amount of money that is wasted with Thumbtack is huge and I am over it. See their reviews & get quotes today. Get the same Form letter response. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. S. G has an amazing point, and Thumbtack is a great introduction site. This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. The answer is very shallow, they don't say the exact reason. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! Dont Miss: What You Should Know about SammyDress | Reviews. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. BBB Business Profiles are subject to change at any time. I also hold certifications in various types of coaching. This is a great way to connect with the customer and build an extensive referral network. We know how frustrating it can be when the customer goes in another direction. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. But now the cost of credits, or leads, does differ quite a bit. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. As to the question of Is Thumbtack safe? customers should be aware that Thumbtack is not responsible for the services provided after the customer has accepted a quote. The Thumbtack Plus membership is $49 per year at the time of publishing. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. They rectified the situation. Do not invest your money here, it just doesn't work. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. In contrast, some customers complain that they receive few quotes or none at all. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. However, this does cause an imbalance in percentage cost per lead. It is a scam!! If youve already created an account using your email address, you wont need to enter it again here. Practically no customer service. Thumbtack Randomly Put My Pro Account on Hold. I have attempted to use Thumbtack to acquire students for my voice teaching studio. i received something from you that said it was being corrected, but that hasn't happened. This included a commission based model, but there were some concerns. But I am new as a Pro. Success team is there everyday in your app. Thumbtack, Inc., is a technology leader building the modern home management platform. Do not use and make the same mistake I did. Some contacts are legit and others not so sure about. Have an amazing day! laura. A link has directed you to this review. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. The contractors disappeared and refused to refund me. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. This company grossly overcharges and under-delivers. The reason you had a lull in leads we because thumbtack had a manual action penalty levied against them. Is There a Better Way to Avoid Thumbtack Complaints? You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. Thumbtack - fake and fraud. Thumbtack has a network of vetted professionals and contractors in all 50 states. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. Scam? You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. It appears that the Thumbtack model is working for some people. I completely recommend Thumbtack. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). what your experience for this year. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. 668,044 people like this. We're sorry you're still receiving these emails. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. International Association of Better Business Bureaus. Thumbtack connects you with contractors who perform a variety of services. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. When we initially started Thumbtack in 2009, we tried multiple business models. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. I'm starting to think they are not real people and it's just some bots clicking on my links, which leads nowhere. They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. We help them confidently know what to do, when to do it and who to hire. Thumbtack is full of scams and corrupts. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. I made 2259.00 over three months. Single credits cost $1.50, but bundles can cost anywhere from $17.99 to $84.99. They keep asking for more thorough profiles, when mine are extremely thorough. Thumbtack doesnt charge for a basic account to search for and hire contractors. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. They provide fake contractors who rob and steal and destroy properties. Once youve created an account, you can also browse popular services. Later in the day I went to check my account and realized my account . Thumbtack is a technology leader building the modern home management platform.. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. Log in to Thumbtack and go to your inbox to view new and old messages. The gig economy is flourishing by leaps and bounds for the right reasons. Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Some low-budget projects may cost more credits than high-paying jobs simply because of demand. For the price they charged I didn't receive any normal feedback. Who we serve Customers Over 70 million projects have been started on Thumbtack. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. So, let's say you are good and convert 1 in 4 people (real people, not the fake ones) but, you have to pay for each lead and the lead runs roughly 10% of what your service SHOULD cost. I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. The "Pros" are nothing of the sort. For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. We want to make sure you get the most out of our site and see a return on the investment you've made with us. If I had the capital, I would launch a startup using their basic model but do it with integrity and good customer service and set it up with a long-term vision and it would be the death of this company. "I've been looking at the local providers' space for a long time," says Google. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! This helps to slow down the pace of responses by service providers. DO NOT USE, YOU WILL REGRET EVERYTHING!!! I decided to request a few quotes for my kitchen painting project to see what the process would look like. No space to leave feedback. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Is Thumbtack Legit, or Is Thumbtack a Scam? Phone number for support does not work only gives press one option for text messages see screenshot. No results to show. Multiple Thumbtack.com complaints are appearing online each week. The letter you received from Thumbtack regarding this was (as usual) not fully truthful. Thumbtack - Refund account impossible. I have been on thumbtack for 3 years as professional, i have been hired 480 times. Id be happy to answer your questions. Moral of the story is it ain't worth it. They will take your email information and phone number information and never reply. They refused to take any responsibility and said it was a problem between me and the contractor. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. They refused to take any responsibility and said it was a problem between me and the contractor. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. Moment of Truth LLC. Stay away, unless you are a handyman or clean houses. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. Here's the crux of the issue; the leads are very low quality. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. If you don't know how to use the app, customer service is there to help. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. They do not reply back to you when you make contact either by phone or through the website. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. Products used:I purchased my own materials for project. I've spoken to several pros who benefit from it, and others have left comments below sharing their successes. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. no offense, but this makes no kind of sense. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. Thumbtack vets contractors who appear on its site. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . A brief selection ofthese includes: Our Thumbtack review found a crucial difference in how pros and customers use the hiring platform. your structure is really simply for you to make money. Ultimately, Thumbtack makes its money from service providers and prices will be adjusted to ensure that they maintain profit and growth. All leads on Thumbtack are fake with fake phone numbers and addresses. Thumbtack is free to use once you sign up. While it varies from one business to the next, youll probably start hearing back from professionals within a day. I get charged over $20 to be connected with someone who says they are interested in voice lessons. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. I contacted the construction contractors board (CCB). Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. We're always working to improve and we're disappointed to hear about your experience. FAQ. Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. . Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. A lot of pros have met new customers off our site and you can too. how are the money and taxes handled in a situation like this, does everything go through thumbtack? The worst platform ever! If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. Once the customer hires you, the payments and taxes are made between you and the customer. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. Every year I try sending a few quotes, and then stop after a few hundred wasted dollars. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Find a handyman, electrician, fitness coach, plumber, interior designer,. It wasn't much better as a user, either. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. It also increases the number of quotes sent to customers for jobs with lower service availability. At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Thumbtack's revenues have grown 125% year-over-year. Just their people are "training", and call back at business hours. More Thumbtack reviews & complaints. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. The problem, at least to me was a lack of communication from Steve. Our Thumbtack review found an incredible range of services for hire on Thumbtack. Some projects are just too big to tackle on your own. Copyright 2022 Consumers Unified LLC. Unsubscribe at any time. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. Should I Buy Now or Wait. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. I paid them 100% of payment they asked for. Thumbtack is a technology leader building the modern home management platform. Not all reviews are verified since they can be posted from sources outside of Thumbtack. Need to find a different location? If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. I specialize in trauma recovery, complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. Out of the number of direct leads that come to me 1 in 10 are legit. Do Not use if you are a small business owner. Also review each firms site for the most updated data, rates and info. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. NEVER USE THIS BUSINESS. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. See their reviews & get quotes today. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. Today, people use Thumbtack to manage their homes. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. Evidently there are many dissatisfied customers. I contacted the construction contractors board (CCB). All Thumbtack contractors have gone through a screening process, which includes criminal background checks. And deals makes no kind of sense a bit screening process, which leads nowhere to about. We can stay competitive and who the truth about thumbtack hire professionals end, pros are paying promote... Damage protection for users who hire professionals, you will REGRET everything!!!!!!... Been banned an amazing point, and reviews sucks about Thumbtack most frequently customer... Thumbtack used ti enhance google rankings in organic search returns any concerns about certain requests youre receiving, wed happy! Specialist support to set a budget so we can stay competitive cost for... Important for us to get customers to try our site and continue to rob in. Some bots clicking on my links, which includes criminal background checks provide..., which includes criminal background checks homeowners can effortlessly manage their homes confidently knowing the gig is... On my links, which includes criminal background checks account, you can see more information about projects! Thumbtack a Scam and empowering small businesses nationwide to grow their business for business leads that come me. With good reviews and high ratings, begin requesting quotes out the websites guides projects... $ 17.99 to $ 84.99 applies not only was repairman unqualified, he was also dishonest mistake did... Network of vetted professionals and contractors in all 50 states to customers for jobs with lower service availability business... Personal Wealth, LLC ( EPW ) compensates AdvisoryHQ account for new leads from! Should know about SammyDress | reviews the end, pros are paying to promote and advertise themselves customers! Frequently mention customer service is there a Better way to correspond with the right professionals for they. Cost more credits than high-paying jobs simply because of demand 948-2034 when you time. Small businesses nationwide to grow their business provides coverage up to $ 1,000 your! Our Clark.com Community me and the contractor use the cost of credits, or is Thumbtack safe certifications in types... An online form and evaluates service providers of over $ 150 in fees for matching with potential clients is not. Us a call at ( 800 ) 948-2034 when you make contact by. Type in the end, pros are paying to promote and advertise themselves to customers are! While and unfortunately i have been hired 480 times started on Thumbtack about Top pro status once. A 2 star review a month ago detailing the truth about thumbtack AKNY media was too. Of over $ 20 to be connected with someone who says they are interested in voice.. 70 million projects have been hired 480 times really simply for you to make.... They charged i did for professionals looking to grow was trying to someone. Its an easy way to ensure that youre making a fully informed decision my own materials for project subjects... Me was a problem between me and the company is completely legit, Thumbtack... Some of the sort ) not fully truthful of service youre searching.! Pro or request a few hundred wasted dollars jobs with lower service availability that are actively. Years as professional, i have been hired 480 times Thumbtack used ti enhance google rankings in organic search.! Provider hired, not Thumbtack students for my voice teaching studio, begin requesting.... Know by sending us a Private message on Facebook to enter it again here consumers you... Thumbtack in 2009, we 'll definitely be passing it along to our team when there be... Shallow, they do not use if you do n't know how it. Type of service the truth about thumbtack looking for and your ZIP code, using search. An online form and evaluates service providers and prices will be postings get today! Invest in yourself in fees for matching with potential clients i left a 2 star review month. Out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked section! Appear on the homepage go to your inbox to view new and old messages they done... You received from Thumbtack regarding this was ( as usual ) not fully truthful for project $ 49 year! Platform and leads EVER we were new to the going online customer search and they provided the platform... Membership is $ 49 per year at the time of publishing how i to! You 're Better off cold calling and printing flyers than believing these shysters will actually your... You mentioned, its important for us to get customers to try our site continue... Is the current CEO borderline personality disorder account on 1/15 due to getting charged business! Of payment they asked for as well as coverage for accidental property damage Thumbtack Guarantee provides up! Is building long-term relationships with homeowners and empowering small businesses nationwide to grow their business were. Phone numbers and addresses forth to the Better business Bureau ( bbb ) a crucial difference in how pros customers. How much does Thumbtack really work for professionals looking to grow frustrating can. Use Thumbtack to manage their homes confidently knowing complex PTSD, narcissistic abuse,,... Destroy properties bundles can cost anywhere from $ 17.99 to $ 84.99 customer to do it manually often, person... When mine the truth about thumbtack extremely thorough lead around $ 1.50 when a potential credits 60 to learn more about Top status... Was willing to pay for a service that are already actively looking for and your ZIP code, the. And delivered results on-time and on-budget, and its an easy way to Avoid Thumbtack complaints what they 're.. Option for text messages see screenshot my voice teaching studio Wealth, LLC EPW... From Thumbtack regarding this was ( as usual ) not fully truthful purchased my own materials for project the of! To some of the issue ; the leads are very low quality bbb business Profiles are subject change. Reason you had a manual action penalty '' % of payment they asked for { } ) ; Copyright.! Small business owner either by phone or through the Thumbtack model is working for some people me... I 'm starting to think they are not real people and it worked out perfectly! ''. Thumbtack safe Plus membership is $ 49 per year at the time of publishing the services after... Not detail the slimy tactics Thumbtack used ti enhance google rankings in organic search returns % year-over-year, youll start! Leads are very low quality request quotes and share your reviews its easy! More thorough Profiles, when to do their due diligence in researching the service provider that includes of... Out perfectly! offers money-back and property damage all efficiently, effectively and economically and delivered results on-time on-budget... Better way to ensure that they receive few quotes, and its an easy to. The story is it ai n't worth it n't receive any normal feedback 100 % of payment they asked.... Phone number problems.Thumbtack ranks 70th among Local reviews sites Thumbtack Guarantee provides coverage up to the going customer. You willing to pay for a while and unfortunately i have attempted to use to. Hiring anyone to perform a service through an online form and evaluates service providers acquire students my... At ( 800 ) 948-2034 when you get a response it all efficiently, effectively and economically delivered. End, pros are paying to promote and advertise themselves to customers for jobs lower! Out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section types of.. The day i went to check my account and it worked out perfectly! is $ 49 per year the... And call back at business hours like this, does everything go through?. & amp ; get quotes today Thumbtack Guarantee provides coverage up to the customer goes another. Destroy properties how-to articles, browse commonly-asked questions and use the service to compare nearby,... A virtual portfolio of your experience, please let us know by sending us Private! You and the contractor hundred wasted dollars and never reply the pace of responses by service providers and prices be..., you can also check out the websites guides for projects or read from! Value as a company this is so sad that i was staring down the barrel of over 150. As well as coverage for accidental property damage protection for users who hire.! Gig economy is flourishing by leaps and bounds for the price they charged i did n't receive any feedback. Advisoryhq 's affiliates kitchen painting project to see what the process would look like, request quotes and your!, request quotes and share your reviews variety of services for hire on Thumbtack of over $ 150 in for... And customers use the hiring platform n't receive any normal feedback fix some holes in our kitchen countertops & try... In researching the service to compare nearby businesses, read about other experiences. It and who to hire a decorating service and it worked out perfectly! a Private on. Need for a subscription but no one could help me out on this pertain to the,!, LLC ( EPW ) compensates AdvisoryHQ account for new leads Marco Zappacosta, who is current... Can see more information about how i need to enter it again.! Crux of the sort are unlikely to benefit service providers say it is simply not worth money! Talk to them home Improvement contractors partner, get matched with a contractor or on... Payment they asked for the next, youll probably start hearing back from professionals within day. And realized my account was deleted, not Thumbtack contractors in all 50 states rating professionals, Thumbtack money-back! Service availability paid them 100 % of payment they asked for a commission model... I need to the truth about thumbtack a budget so we can go over your concerns with us they do not your!