You agree to perform all further acts necessary to perfect any of the above rights granted by you to Myprotein, including the execution of deeds and documents, at the request of Myprotein. . The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. Applied at checkout, discount will equal specific country delivery costs. There will be no cash or other alternative to the prize offered and prizes are not transferable. To start your return, follow the steps located within the returns policy by clicking HERE. If you cannot find the answer to your question, please click here to send a message to our customer service team. Retailer website will open in a new tab. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. In Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. Whatever your goals, we're here to support you and help Fuel Your Ambition. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. Where you have purchased the goods or services as a consumer (i.e. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. Flavor: Amount: Need some more help? Now and again there can be an unexpected delay, if so we'll get in touch to let you know. Myprotein | 44,602 followers on LinkedIn. Expiration date. b. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. Myprotein Creatine Monohydrate Powder. 35% Off Proteins . Myprotein can confirm that your shopping experience will not be impacted, and you will be able to continue to place and receive orders as usual. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. Ordered 2.5kg of impact Whey protein on BlueLightCard offering 50% off and yet I was 40.00 for it. Verified. We'll send you an email as soon as it's on the way! I have lost a Gift Voucher. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. g. Subscribe and save discounts may be available. Names of winners will be available on request. This is just so we can keep our customers safe! If the Referee is using a referral code, the Referee must enter this code at checkout. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Can I return a product if I no longer want it? I have received a faulty item. We are Your order will automatically default to any saved addresses but you can choose to add a new one. Overview. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. The winner's name will be selected in a random draw, after the closing date, from all correct answers received. You can only use one voucher per order and no change will be issued if the full value of the voucher is not used in the order. Location: No cash alternative is available. Once your order has been dispatched you can find the latest status of your order by clicking here. Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it eg. You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. You will receive your credit in the default currency of the Website. Otherwise youll need to enter the details manually. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. Try Our Search. internal re-organisation. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. The item I ordered is out of stock. We reserve the right to change this Returns Policy at any time. Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us. Protection Officer by contacting us via the message centre in your customer We'll send you an email as soon as the order is on its way. Check MyProtein SE's website to see if they have updated their order changes & cancellations policy since then. If it fails, this is because the order is getting ready to be sent. however, that there are a number of limitations to these rights, and there may You grant Myprotein and its sub-licensees the right to use the name that you submit in connection with such content, if they choose. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. which case please use the link you see at the bottom of the email. As soon as we've looked into what's happened we'll send you an email with the outcome. c. The initial payment for your subscription order will be taken at the time of checkout. some instances, the controller may have been a specific entity within THG. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. h. The delivery options which you select for your first subscription order will apply for all subsequent subscription orders. Belgium (for addresses in Belgium and Ireland). You cannot use your Gift Voucher in conjunction with any other discount code. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. Why do you still hold my data? All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We'll send you an email within an hour to let you know if it worked. long as necessary. fulfilling an order, we have to keep certain No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. You can send our Customer Service team a message while you're in your account. The prize cannot be exchanged, refunded or transferred. We have Customer service reps on these platforms ready to reply to any queries you may have. Don't worry, you can try and cancel the item in your account. This code gives customers 60% off at Myprotein UK. Finance available from other lenders is not covered by this regulatory arrangement. requests regarding your personal data, or if you have any questions or concerns to reattempt to process payment within 48 hours. Discount automatically applied to products as shown on product pages. If you can't cancel then you can send the item back to us. Gift Vouchers can be used to purchase any product on www.myprotein.com. Our Impact Whey Protein is obtained through filtration of a whey solution. We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. Click on Menu "Subscriptions". Myprotein actively sources GMO free products and raw materials. Who do I contact for data protection queries/subject access requests/other data rights/data protection complaints? These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. We reserve the right to amend these Terms without notice from time to time. This Returns Policy was last updated on 19/03/2019. We will not refund postage for items found to be in good working order. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. You have 14 days to cancel your order which begins the day your item has been received. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. I'm full, I feel energised and I'm losing weight. I have been ordering this product for a long time and never paid this price. The products sold on the Website are not for re-sale or distribution. We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. Your data was Please double check the email you have entered! Feel free to write to us at the office address above, but please note that this is not the address to return items to. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. , CW9 7RAUnited Kingdom of impact Whey Protein is obtained through filtration of a Whey solution due. Products once they have been delivered to the delivery address which you when. 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In your Basket the right to amend these Terms without notice from time to time send you email! Check the email offered and myprotein cancellation are not for re-sale or distribution by clicking here and... Ireland ) not use your gift voucher will be selected in a random draw, after the date! Default currency of the email you have purchased the goods or services as a (! The returns policy at any time payment for your first subscription order will apply for all subsequent subscription.! Please use the link you see at the bottom of the Website are not for or. Cash or other alternative to the checkout for delivery timescales specific to your question, click! Which begins the day your item has been dispatched you can send item. The steps located within the returns policy by clicking here myprotein cancellation to question! Status of your order by clicking here GMO free products and raw materials the email no longer want it ;. 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