So we've rounded up a host of creative items from sellers in Ukraine to help you directly support small business owners in the region. First, create an account if you dont have one already. The platform offers both buyer and seller protections, which means that it will guarantee purchases, and if a problem with an order isn't able to be resolved with the seller, Etsy can assist with their purchase protection program. Etsy is a legit website. Credit card safety Never give your full credit card number, tax identification number, or password in an email, Etsy Message, or over the phone. I lost my house and my business there. Sellers come from all around the world, of all different sizes, and all different walks of life. The individual has no feedback and only two previous sales. First of all, we need the help of Etsy's Support Team. Sitting down at night to read messages she has received has been calming, she said. Etsy sellers do not have access to your personal credit card information, and in the event your item never arrives Etsy will ensure you are properly refunded. What characterizes Etsy from the two names is that it focuses on handmade crafts or antiques. I have often thought about you and wondered if you were OK. Prices and availability are subject to change. Instead, much like Amazon, Etsy is a platform where various jewelry vendors can sell their items. For buyers, its easier to make a purchase when knowing that someone has actually bought the item theyre reviewing and are given a full 100 days to add any new additional details (such as if an item broke soon after they received it.). As for buyer protection, Etsy offers a few tools to ease transactions for buyers. She said she didnt know anyone in Ukraine before the fighting started, but has exchanged messages with people thanking her for making the post. If thousands of satisfied customers have used the seller in the past, you're far less likely to run into problems. Even if an Etsy seller does have the ability to make the photograph private, buyers can rest assured that the rest of the review, including the buyers comments, regardless of whether they are negative or positive, will remain in place for 12 months. 2023 BuzzFeed, Inc. All rights reserved. And now we are asking Etsy's Support Team for attention to the possible problem with our shops. Last time when I was there we also sang Ukrainian songs, and it was so cool to uplift the spirit!. Products on Etsy are diverse and unique, mainly crafts, jewelry, art, household goods, and even food. These can be viewed on the listings sales page, on the right-hand side below the add to cart button. Very much I ask the administration of Etsy not to ban us, because for many people the store on Etsy is the only income. No, Etsy sellers have no way to delete or edit reviews left for their items or their shop. Same situation with lots of cities in Luhansk region. My entire library of courses, templates, cheat sheets and swipe files. The hands are busy and it feels better. If youre on mobile, you may need to tap on the order youre trying to dispute first. What Other Payment Methods Does Etsy Accept? This is evidenced by high customer ratings. Etsy is essentially a marketplace of custom, crafted goods that facilitates the connection of sellers and buyers. The short answer is this Etsy is indeed safe to buy from, due to the protective measures Etsy has in place to safeguard you and your money. Its easier together, its easier to feel someones support.. Tips for Buying Safely on Etsy Here are some best practices to help ensure safe purchases on Etsy. It is not occupied by a breakaway separatist republic. Generally, it is advised to use your best judgment before you finalize an order on the website. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the systemwill largely depend on your perspectivemore specifically, it will depend on how important customer photographs are to you when shopping online. All Rights Reserved. On its own, a negative review does not warrant removal. Review AdvisoryHQs Termsfor details. Consumers worrythat sellers on Etsy are able to screen their reviews and to make themselves and their products appear more trustworthy. Many Ukrainian sellers on Etsy have a very good reputation, great reviews and real friends among their customers in the US and Europe. Weaver Olena Shevtsova told CNN that the notifications she gets for Etsy orders throughout the day bring her comfort. After all, if a customer is truly not happy with their product, it stands to reason that they wouldnt be leaving a 5-star review and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. In any case, this information (except for the location) is in the billing settings for payments and the history of visits to the store. Related: ASOS Reviews | Is ASOS Legit? The reviewers have real names and pictures. From the seller perspective, there are several negative Etsy reviews from Etsy sellers that state growing issues with copyright infringement, an influx of non-handmade goods,and a general lack of support from Etsy as a company. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'thefinancialgeek_com-banner-1','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-banner-1-0'); Sometimes you could receive a direct message from a seller on Etsy out of the blue. It is a publicly-traded company that has to report to its shareholders. While they can see other items that youve purchased fromtheir shop only,they cannot see what youve purchased from other sellers on Etsy. 4. Theres no doubt that Etsy can be a wonderful site to find one-of-a-kind, handmade items from artisans across the globe. Natalie, thank you for bringing to people's attention such an important issue these days. Website: https://www.ringcrush.com Hi! As mentioned earlier, Etsy will refund your money in the event of an outright scam such as the item you ordered never arriving, or the seller sending you something other than what you ordered. 'We are concerned that in this situation, the word "Donetsk" or "Luhansk" in the location field might confuse admins of the Etsy platform, and they might ban or restrict our shops.''. I call us the spider women, she said of her fellow volunteers in an email to CNN. The consent submitted will only be used for data processing originating from this website. This week we have become stronger than we were. If they do refund your money though, and you are in a place today do so, perhaps you could donate it to help those affected by the conflict. As one of the Ukrainian etsy sellers I am worried as well, but keep doing my everyday work, making orders and shipping them to our customers in time. You also will find multiple categories to shop from. Each is given the opportunity to voice their side. Typically, the scammers will send you an email that tells you to log in to your Etsy account through a suspicious link. Shevtsova said there has not been any fighting in her area yet, but air raid alarms go off several times a day and neighbors are cleaning out their basements in case they need to take shelter. Ashton Kutcher and Mila Kunis have said they will match donations of $3m to help aide Ukrainian refugees. They have a well-rounded tech support team that is there to help the site stay safe and catch any cyber-related issues with your personal information. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. This can be a real issue for certain shoppers, as gift items for example may be useless if they arrive significantly late. Here are all the options that sellers can choose for payments in their Etsy shop: But is Etsy safe to trust with your money? Etsy is an online marketplace for DIY or Do It Yourself entrepreneurs to directly sell their crafts to consumers. And huge thank you for all the words of support, guys! We just do our business on Etsy in a proper manner and hope that everything will be good in our country. Again, the built-in customer base that Etsy has is a huge sell for starting your shop on Etsy. This promotes a thoughtful response and hopefully one aimed at resolving the buyers problem. The problem is, mischievous sellers arent likely to have the greatest customer service. Websites like Etsy make it easy to support makers and artists in Ukraine. The Pros of Buying an Engagement Ring on Etsy. This means that, depending on what you buy, you could be charged a lot of money. Buy with confidence, and know that youll likely to be just fine while shopping on Etsy. eBay has suspended its Global Shipping Program service into Ukraine and Russia. Etsy is a wonderful place to shop for unique handmade gifts, and Ive found some truly marvelous items that I wouldnt have found anywhere else. There is no such thing as a completely safe website but we can confidently answer that yes, Etsy is safe to use. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit), How to Start an Etsy Business | Full Details on Starting an Etsy Business, 2.3 million active sellers and 42.7million, Etsy Top Sellers & the Top Best Selling Items on Etsy, ASOS Reviews | Is ASOS Legit? There's a Wide Range of Options. And huge thank you for all the words of support, guys! I want them to feel supported because I watch the news every day, Christie said. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If you receive a suspicious email from an Etsy seller, you can confirm its authenticity through Etsy customer support, or ignore it and delete it right away. When shocking global conflicts and crises arise, like the current Russian invasion of Ukraine, its normal to feel powerless and afraid. It looks like this, and can be found on eligible shops: Additionally, look at their average star rating, the number of total sales the seller has, and click through to their store page to see how long theyve been on Etsy for. Other Etsy complaints state that products did not arrive within the promised time frame. Etsy is a legit website. I don't even know what to say, this is heartbreaking. @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. While Etsy makes things right in the events of scams, they really prefer not to get involved in disputes between buyers and sellers. Turned out, it was just a picture of a clock. Click here to read AdvisoryHQsdisclaimeron the ratetable(s) displayed. 10. For example, youre probably already familiar with the well-known auction and retail site eBay. Can Sellers See What Youre Searching For On Etsy? An example of data being processed may be a unique identifier stored in a cookie. Here's What You Need to Know. To be honest, these sounds warm my heart, she said. But just because Etsy has a long history of being a trustworthy site, it does not mean there arent any scams that target users. Downdetector only reports an incident when the number of problem reports is significantly higher than . Find a Reputable Seller: The Feedback Page. He started his first blog at the age of 11, and has since gone on to start several successful businesses. Not all eBay sellers are created equal and it's a good idea to check their eBay record before you bid. Etsy has announced it has canceled all balances owed to the company by sellers in Ukraine including listing fees, transaction fees, advertising fees and more. We really need support in these difficult times. In my own personal experience, Etsy rarely removes reviews even if they DO violate the review policy. Best wishes to you! For most of us, our shops are the main business and the only source of income. I want to note that most of the Donetsk and Luhansk regions are not under the control of the separatists. If you feel as though this photo does not accurately represent your brand or aesthetic, you may hide the photograph.. 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