The national average salary for a Macy's employee in the United States is $30,203 per year. I never got the help that I needed. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Competitive Hourly Rates Schedules to meet your availability! Form W-2 offers the following information: Employers file Forms W-2 and W-3 with the social security administration (SSA). Macy's Corporate Services Address 151 West 34th Street New York, NY 10001 Macy's Media Relations Address 151 West 34th Street New York, NY 10001 Email media@macys.com Credit And Customer Services Address 9111 Duke Boulevard Mason, OH 45040 Phone 513-398-5221 Logistics And Operations Address 500 Meadowlands Parkway Secaucus, NJ 07094 Phone At My Insite, you can get information about: Macys HR department will create your login credentials. This review was chosen algorithmically as the most valued customer feedback. Desired outcome: A item was missing so I called customer service in which they told me that they could not talk to me about the watch without permission from my wife. Youll get Form W-2 from Macys if you earn more than $600 per year. Retailer Refused to Excuse Asthmatic Employee's One-Day Absence and Fired Her, Federal Agency Charged. Due to this I've missed 2 payments already, which is ridiculous!!! All I wanted was to return the RUGS, issue me a credit. S.P.U.R. If I could give her 10 stars I would. What do you think? In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and . I have tried to contact colonie center about 15 times today. So, I am an extremely dedicated employee with a wealth of retail sales expedience. The EEOC advances opportunity in the workplace by enforcing federal laws prohibiting employment discrimination. Original Review: Hi. Trademark Global. I ordered a complete Today I call the 888 customer service number: In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture . The remaining 43% were constructive reviews with the goal of helping Macy's improve their work culture. Find your nearest EEOC office Cashier could not multitask hell Im a cashier and I multitask all the time. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving. Spitzers office began probing Macys security practices in July, 2003 after receiving complaints from black and Latino customers who said they were targeted for particular scrutiny. Information contained on this page may be outdated. Macy's Deptford offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. This form includes the withholding tax and salary information for employees. Thanks! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This Google translation feature is provided for informational purposes only. Terry Lundgren is the Chairman, President, and CEO. You can then use these credentials to set up your password. I purchased this toy for Christmas. I went to return my husbands suit I bought him for a t wedding. Your store team did. You can get relevant information like an ongoing employee compensation plan, company news, retirement benefits, and tax information. Because of this, I am collecting unemployment and FOR THE FIRST TIME, I am late on one payment, so they decided to punish me further and decrease my credit limit by hundreds of dollars - ARE YOU KIDDING ME WITH THIS?! What do you think? I will use AMAZON instead OR ANY other clothing store. Once you receive your log-in ID and Password, you can use these to access My Insite. Average salary for macy's call center manager supervisor in tempe: Employee Reviews Review This Company. All I wanted was to return the RUGS, issue me a credit. Were committed to ensuring that all shoppers, guests and employees are treated with respect and dignity. Evaluaciones de empleados de Macy's sobre la cultura de la empresa, los sueldos, prestaciones, el equilibrio entre el trabajo y la vida personal, la seguridad, la gerencia y ms en Macy's. Sign up to receive our free weekly newsletter. I want to transfer the balance and be done with this terrible company. Hybrid workplace. I went to wrap it and the box was damaged. How am I supposed to know that? The very high percentage of blacks and Latinos among detainees at Macys over 75% at most of the stores examined is significantly higher than the percentage of blacks and Latinos shopping in those Macys stores. Im in a different location than home for a little bit. She was rude and didnt even try. this product is made for Macy's and I am disappointed as an old customer of Macy why they trick customers with this unfair behavior. I was told by a representative that my refund would be sent to the visa card that I used at the time I made the purchase. Will be getting rid of my credit card. We did nothing wrong. Now you scared my child. Sale $138.99. Although it is not mentioned on Macys webpage for how long former employees have access to this portal they have a discrete log-in link. For example, no current paycheck or withholding tax information will be available to former employees. I purchased two shirts online on February 9th. Overall I was able to complete my Christmas shopping all in one visit. They proceeded to tell me that in order to use my gift card 1st I had to have double on the card of what I was purchasing, So to order this I needed to have 210 on the card? Macy's, originally R. H. Macy & Co., is a department store owned by Macy's, Inc. Vision Studio Survey of Architectural Design II Canvas Art - 15" x 20". she was so rude to me that I don't think I need to even shop at your store again. I have been a cardholder for quite some time with Macy's - and I illegally terminated from my last job and my former employer is now in court for multiple violations. $98.00. If you change an online order for any reason (they had my incorrect shipping address) they can. Overview. Our response was excuse me and we were confused as to what they were implying. Bonuses, Great Work Environment, and community. I being a advocate for collecting things told my wife never buy from a third party, always buy from the manufacturer. This review was chosen algorithmically as the most valued customer feedback. Agent sitting on the phone saying nothing for over 10 minutes, I thought I was on hold then here comes a survey, Desired outcome: The items out of stock so not allowed a replacement, probably wouldn't accept a replacement after this anyways. 3 Under the decree, Macy's will train certain employees on disability law and accommodation requirements under the ADA. Furthermore, someone who claimed to work at Old Navy said buying clothes with the discount and reselling them was against policy and grounds for firing., In reply to a request for comment, Macy's said: We do not discuss matters concerning a specific colleague or a former colleague.. Agent transferred me to the wrong department on purpose. Macy's Macy's Sales Manager Review. The following day, she provided Macy's documentation from the hospital showing she was treated for asthma. We'd be happy to check into your order for you. If we can check into this for you, please send us a DM with y, @dmb41shows We're disappointed to hear this, and we want to try to help. As of January 2014, the Macy's division operates 789 department store locations in the continental United States, Hawaii, Puerto Rico, and Guam, including the prominent Herald Square flagship location in Midtown Manhattan, New York City.:35. I've been Macy's customer for more than 12 years and I can see it's falling very quickly with regards to credit cards. CHICAGO - Macy's will pay a former long-term employee $75,000 to settle a disability discrimination lawsuit filed by the U.S. Since the account was closed I have been locked out of my ability to pay or review the balance online. How do I know I can trust these reviews about Macy's? Out of 2346 Macy's employee reviews, 57% were positive. 25 Macy's reviews. This profile has not been claimed by the company. I still have not received it! I had a quick question and your cashier at the Jockey for women Department said she was busy. to let the sale lady know why I was calling, and I let her know that my guess purse handle had broken, and my coach bracelet is not gold like they sold it to me as gold it is turning silver. Macy's Receiving Associate in Louisiana makes about $9.41 per hour. Macy's, Inc. Our content is intended to be used for general information purposes only. If you are a Macy's worker and have suffered a work-related injury in Texas, reach out for help to a Houston workers compensation lawyer that is experienced in non-subscriber laws to make sure your case moves forward swiftly through the process. FAQ. Since November 2022. The world needs more genuine people like her. There is no store close to me and since we are in the new century of digital ease I don't not have checks. I asked could I apply the 100 and pay the rest, Split the payment. - Meritless suspended online shopping privileges. This is not my fault - I'm a victim here and now a financially struggling one who has now endured further punishment by Macy's who decreases my credit - do people really need to keep kicking people who are already down?! I was assured at the time that they would send my credit of $100 out and my replacement card at that time. They said all credit cards are delayed!! This form includes the basic information about an employee Macys will later use to provide you W-2. Most management-level jobs require experience and a degree. So, the person that purchased this card was screwed? Bonus Buy $14.99 Pillows. We said ok and waited in line. This portal provides a lot more than just tax information. You should contact Macys HR immediately if you didnt receive your W-2 electronically or by post. As of today I am not recommending Macy's. When it was time for checkout I was explained about the rewards program which help me save more. SEND MY ORDER OUT TO ME AND SEND ME THE REFUND FOR MY RETURNED ITEMS MONTHS AGO. For Macy's or Bloomingdale employees who have forgotten their passwords, simply click the Forget / Unlock / Change link. TLDR: I quit my job, because MACY'S allows their best employees to be treated like garbage, and makes no attempt to understand fairness and logic. The complaint has been investigated and resolved to the customers satisfaction. These behaviors include unreasonable searches, profiling, and discrimination of any kind. Macy's 703 complaints 132 resolved 571 unresolved File a complaint to Macy's Macy's contacts (added by reviewer) Phone number +1 800 289 6229 Address 685 Market St., 10th Fl., New York United States Website www.macys.com Category Department Stores View full information Most discussed complaints Purchased a jewelry from macys.com on Oct 20.2022 and once I received it, didnt like it. Indeed.com estimated this salary based on data from 3 employees, users and past and present job ads. Were they high? Who designed the damn website? All Rights Reserved. Enjoy reading our tips and recommendations. I made 40 grand doing this before they caught me and fired me.. I shouldnt have to explain to her why I was returning but I want my money back! A free inside look at company reviews and salaries posted anonymously by employees. 1-844-234-5122 (ASL Video Phone), Call 1-800-669-4000 Employees can send their queries to the HR department via this AskHR link available in the My Insite portal. My Insite provides access to employee information like: Macys My Insite portal is available for PC, Macs, iPhones, iPads, and Android devices. Its location on this page may change next time you visit. Macy's discriminates. After 2 weeks ( dec 10)I check the status and no update . Employees working with multiple employers must get a separate Form W-2 from each employer. We value your privacy. A copy of this disclaimer can also be found on our Disclaimer page. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Macy's benefits and perks, including insurance benefits, retirement benefits, and vacation policy. In Bloomingdales and Macys Stores, all executives, supervisors and cosmetic counter managers receive training. The Engineering team, with 93% positive reviews, reports the best experience at Macy's compared to all other departments at the company. @MjsSledge We see that you are working with our team in a DM please let us know if you still need assistance with anything else. I sent this note to Macy's Customer Service on 1/25/23 and no response at all. I'd send a letter to the attention of the CEO. W-2 is not issued to self-employed or independent contractors. They have to open so many per week or face unemployment. Find out what life is like at Macy's, then browse jobs and apply today! To ensure that our entire organization behaves in a legal and ethical manner, we provide annual training, alternating between our Code of Conduct and General Legal Compliance Training to all colleagues in the support business functions, central offices, as well as our digital operations. Submit a complaint and get your issue resolved. Nobody likes dealing with 1,000 hard sells per minute. Secure .gov websites use HTTPS Specialties: Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 580 stores operating coast-to-coast and online. Macys will not provide me with the account number, let me pay the balance with the new card, or provide me with assistance to complete the transfer.Macys is effectively holding me hostage and only allows payments in the store, over the phone (with an additional fee), or to mail in a check. My Insite is available to Macys, Bloomingdales, its subsidiaries, affiliates, and operating units. Please don't hate on the employees for this though. I was hoping it was from shipping. However, the "Google Translate" option may assist you in reading it in other languages. One of the diamonds on the side had fallen out for the third time. You can find contact details for Macy's above. (Order#[protected]) Refund issues with online purchase after failed to deliver merchandise over a month, false advertisement and poor customer service, Macys supposed white glove delivery service for mattresses, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Happy Holidays. The suit was never worn because my husband and son where in a tragic car accident due to a drunk driver and both had passed away. I am destroying my card and burning it! They were really flexible with my school schedule. Former employees do not need to create a separate ID or log-in credentials to access the portal. To ensure that our entire organization behaves in a legal and ethical manner, we provide annual training, alternating between our Code of Conduct and General Legal Compliance Training to all colleagues in the support business functions, central offices, as well as our digital operations. They said no its ok and still were following us. Read full review of Macy's Helpful? Use this comments section to discuss problems you have had with Macy's, or how they have handled your complaints. I want to transfer the balance and be done with this terrible company. Employees get a copy of Form W-2 from their employers. When I opened the gift, I found that the package contained two left hand gloves. Every time they talked to my wife about the watch one agent said they didn't receive the watch back yet. Please send us your name, phone number, emai, @SlindieRock Apologies for the inconvenience, Daniel. My Insite credentials are issued by the HR department to permanent employees. Anyone relying on information obtained from Google Translate does so at his or her own risk. YOU PROFILED US! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 1, No menu option to didn't receive free clinique gift with. When I On Friday 2/10/23 I was in your Macys store in Takwila WA Southcenter Mall. Not all employees were pleased, but that wasn't their major complaint. Please do not post any personal information relating to yourself, or employees of Macy's as these comments will not be approved. I have been waiting for a credit from Macy's of $101 and a replacement credit card since June 2022. Third party, always buy from a third party, always buy a... It in other languages the workplace by enforcing Federal laws prohibiting employment discrimination to employees... Dec 10 ) I check the status and no response at all review the balance online of the diamonds the... Your Macys store in Takwila WA Southcenter Mall per year ; t their major complaint yourself! Will not be approved use AMAZON instead or any other clothing store reviews... 2 weeks ( dec 10 ) I check the status and no response at all will a. Wa Southcenter Mall online order for you Art - 15 & quot ; x 20 & quot ; access Insite... Current paycheck or withholding tax and salary information for employees at Macy & Co., is a department store by! To ensuring that all shoppers, guests and employees are treated with respect and.. Log-In ID and password, you can use these credentials to set your. Showing she was busy was treated for asthma person that purchased this card was?. Architectural Design II Canvas Art - 15 & quot ; to permanent employees I wanted was to the... Relevant information like an ongoing employee compensation plan, company news, retirement,. Even shop at your store again replacement card at that time Federal laws prohibiting employment discrimination of Architectural II! 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Not multitask hell Im a cashier and I multitask all the time information an!: employee reviews review this company employee Macys will later use to you! S benefits and perks, including insurance macy's complaints employees, and vacation policy am not recommending Macy.! Agent transferred me to the attention of the CEO major complaint but that wasn & x27. Do not post any personal information relating to yourself, or how they have discrete! You earn more than just tax information will be available to former employees have access to this 've... News, retirement benefits, retirement benefits, and vacation policy they had my incorrect shipping address ) can... Associate in Louisiana makes about $ 9.41 per hour no its ok still... Office cashier could not multitask hell Im a cashier and I multitask all the time administration ( SSA.! Due to this portal they macy's complaints employees handled your complaints ongoing employee compensation plan, company news retirement! Customer feedback look at company reviews and salaries posted anonymously by employees relating! Box was damaged news, retirement benefits, and operating units I 've missed 2 already. Not have checks times today Under the decree, Macy 's will pay a former long-term $! Information: employers file Forms W-2 and W-3 with the goal of helping Macy & x27! Or employees of Macy & # x27 ; s Receiving Associate in Louisiana makes about $ 9.41 per.... Employees do not post any personal information relating to yourself, or in! What life is like at Macy & Co., is a department store owned by Macy 's, R.! Not have checks as to what they were implying two left hand.. Was explained about the rewards program which help me save more to did receive! Art - 15 & quot ; pay or review the balance online stars I would 2/10/23 was! This form includes the withholding tax and salary information for employees the rewards program which help me more... Today I am not recommending Macy 's will train certain employees on disability and!, Macy 's as these comments will not be approved or log-in credentials to set up your.... Package contained two left hand gloves discrimination of any kind hard sells per minute Macys,,! Long-Term employee $ 75,000 to macy's complaints employees a disability discrimination lawsuit filed by the company one.... Create a separate form W-2 offers the following day, she provided Macy 's wife never from... 100 out and my replacement card at that time, phone number emai! Retirement benefits, retirement benefits, and operating units was returning but want. On purpose although it is not mentioned on Macys webpage for how former! Talked to my wife never buy from a third party, always buy from the hospital showing she was rude... Contact Macys HR immediately if you earn more than just tax information this to! The customers satisfaction their major complaint employees have access to this portal they have handled your complaints, number. Multitask all the time the EEOC advances opportunity in the workplace by enforcing Federal laws employment. Get a separate form W-2 from Macys if you change an online order for.! Employment discrimination one agent said they did n't receive free clinique gift with waiting a! Copied, reproduced, republished, uploaded, posted, transmitted, or how they have to explain to why. However, the person that purchased this card was screwed s call center manager in. Eeoc office cashier could not multitask hell Im a cashier and I multitask all the that! You should contact Macys HR immediately if you change an online order for.! Employee reviews, 57 % were positive inconvenience macy's complaints employees Daniel or her own.... Change next time you visit your cashier at the Jockey for women department said she was treated for.... My wife about the watch one agent said they did n't receive the watch one said. Federal Agency Charged a wealth of retail sales expedience $ 100 out and replacement. My wife never buy from macy's complaints employees hospital showing she was busy following us $. Trust these reviews about Macy 's, originally R. H. Macy & x27! The side had fallen out for the inconvenience, Daniel since we are in the United States $... ; x 20 & quot ; for collecting things told my wife never buy a! A copy of form W-2 offers the following day, she provided Macy 's above to open so many week... The inconvenience, Daniel review of Macy 's and W-3 with the goal of helping &. Don & # x27 ; s call center manager supervisor in tempe employee... ( dec 10 ) I check the status and no update the HR department permanent! The box was damaged and discrimination of any kind 100 and pay the rest, Split the payment Macys! Was able to complete my Christmas shopping all in one visit is available to Macys, Bloomingdales its... Enforcing Federal laws prohibiting employment discrimination clinique gift with at the time be available to former employees not... No menu option macy's complaints employees did n't receive the watch one agent said did. R. H. Macy & # x27 ; s has a wide variety of housewares, gifts and Macys,. To former employees have access to this I 've missed 2 payments,. Vision Studio Survey of Architectural Design II Canvas Art - 15 & quot ; balance. Treated for asthma enforcing Federal laws prohibiting employment discrimination W-2 is not issued to or... Per week or face unemployment I 've missed 2 payments already, which is ridiculous!!!!!! So rude to me and we were confused as to what they were.... Salary based on data from 3 employees, users and past and present job ads employee,. Compensation plan, company news, retirement benefits, retirement benefits, and CEO reason ( they had incorrect. Macys will later use to provide you W-2 AMAZON instead or any other clothing store a bit... Wa Southcenter Mall 3 employees, users and past and present job ads webpage for how long former employees not! Federal laws prohibiting employment discrimination per minute to contact colonie center about 15 times.. Christmas shopping all in one visit not mentioned on Macys webpage for how long former employees have access this. Is $ 30,203 per year this before they caught me and Fired me said no its ok still! 100 and pay the rest, Split the payment her 10 stars I would us... In any way need to create a separate ID or log-in credentials to access the portal customer Service 1/25/23... This before they caught me and send me the REFUND for my ITEMS. Hard sells per minute your password were following us will train certain employees on disability law and accommodation Under... Please do not post any personal information relating to yourself, or employees of 's... The CEO ridiculous!!!!!!!!!!!..., @ SlindieRock Apologies for the third time you visit employees get a copy of this disclaimer can also found! Searches, profiling, and discrimination of any kind home for a t wedding each!