By using the Site, you hereby submit to the exclusive jurisdiction of the courts within the State of Delaware and waive any jurisdictional venue or inconvenient forum objections to such courts. EXCEPT AS OTHERWISE PROVIDED HEREIN, AND SUBJECT TO APPLICABLE LAW, ZELLE MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SERVICE. No problem. CLASS ACTION WAIVER. Zelle may, in its discretion, determine that you qualify for higher limits on the dollar amount and number of transactions. MOBILE PHONE NUMBER OR EMAIL ADDRESS FOR THE PERSON THAT YOU ARE SENDING MONEY TO OR REQUESTING MONEY FROM, AND THAT YOU, NOT ZELLE OR THE NETWORK FINANCIAL INSTITUTIONS, ARE RESPONSIBLE FOR ANY AMOUNTS THAT ARE TRANSFERRED TO THE INCORRECT PERSON AS A RESULT OF YOU ENTERING THE INCORRECT U.S. All rights reserved. a legal obligation or compliance with laws to which we are subject is retained consistent with the applicable law, such as under Anti-Money Laundering obligations. The advanced tools of the editor will lead you through the editable PDF template. The use of a non-partisan subpoena requires knowledge of the rules and/or methods of non-party disclosure. Subject to applicable law, Zelle may terminate or suspend this Service Agreement and your use of the Zelle mobile app and Service, in whole or in part, at any time for any reason without cause and without prior notice. We reserve the right, but assume no obligation, to terminate your ability to send requests for money in general, or to specific recipients, if we deem such requests to be potentially unlawful, abusive, offensive or unwelcome by the recipient. Accordingly, the Federal Arbitration Act and federal arbitration law will apply to this Agreement to Arbitrate and govern its interpretation and enforcement (notwithstanding the choice of law provision set forth in Section 25 above). Preferences:will allow you to turn on or off Fingerprint verification if your device has this option available. Zelle is a mobile payment app that simplifies the payment process and allows for peer-to-peer transfers to happen within minutes. You agree to indemnify, defend and hold harmless Zelle, its owners, directors, officers, agents and the Network Financial Institutions from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of any request for money that you send that is related to overdue or delinquent amounts. If you have chosen to receive in-app notifications through the Zelle mobile application, Zelle may send you both an in-app notification and an email to inform you that a payment that you initiated has been delayed or blocked. It may be that your card is not currently able to receiving money in *. Use the Materials in violation of applicable law; Use the Materials in a way that could impair anothers authorized use of the Materials; Falsify any information or misrepresent your identity; Remove, modify, or tamper with any regulatory or legal notice that is incorporated into the Materials. Other product and company names mentioned herein are the property of their respective owners. I have sent many subpoenas to Early Warning Services, LLC dba Zelle as part of the post-judgment debt-collection process. If the Service or Network Financial Institutions services weren't working properly and the sender knew about the malfunction when the sender initiated the transfer. AN UNAUTHORIZED PERSON HAS DISCOVERED YOUR ZELLE. 11. We therefore recommend that you use the Service to send money only to people you know and trust. Other Users may send money to you or request money from you using that U.S. mobile number. We refer to financial institutions that have partnered with us to offer the Service as Network Financial Institutions.. In order to better assist you, please provide us with your details and a brief description of what you are experiencing. Use or continue to use the Materials without an existing and enforceable contract with a Zelle services Participant who has entered into a contract with Early Warning or a reseller of the Zelle services. If you do not act on the request within 14 days, the request will expire and the sender will receive notice their request has expired. Beginning in 2022, however, the IRS will start checking digital wallet business transactions over $600. You agree that Zelle may correct your account information in its User database promptly upon receipt of the updated information from the Network Financial Institution without further notice to you. Neither Zelle nor the Network Financial Institutions shall be liable for any typos or keystroke errors that you may make when using the Service. Enrolled in the Zelle app andreceived a message that "Profile has been locked". after entering your new password. At this time, a Zelle app user is unable to send to another Zelle app enrolled user. must match the information that your bank or credit union has on file. You can update your information through our website. Any opt-out request postmarked after that date will not be effective, and you will continue to be bound by the Agreement to Arbitrate, including the Class Action Waiver. Send limits are not increased or decreased at the request of Users. You'll be prompted to accept permissions to your device. By downloading this asset you agree to the Terms of Use associated with them. The recipient has up to 14 days to enroll to receive the money before it expires. If your device is not compatible with the Zelle app, you will not be able to download within the App Store, Google Play, or you will receive a message that your device is incompatible. Rule 205.1 is titled "Forms of Discovery; Subpoena Requirement.". c. How to Withdraw Consent. 15. For more information on Zelle or to view answers to some of our frequently asked questions visit our FAQ page athttps://www.zellepay.com/support. The only requirement is that the response time be reasonable. When sending money with the Zelle app there is a weekly $500 limit. You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other message services, including without limitation for short message service. Once a project is complete and it's time to request payment, you might think that sending an invoice right away is overly eager or even rude. Please note that eligible small businesses are permitted to enroll to use Zelle at certain Network Financial Institutions. Please access and review this Service Agreement regularly. This is the actual form with sample text added in each section. If Zelle delays or blocks a transfer that you have initiated, Zelle will notify you in accordance with your notification preferences (i.e. h. Federal Law. You need more information about a money transfer using the Service. If you are enrolled with the Zelle app, please call us immediately at 1-844-428-8542 so we can deactivate your profile enrolled with the lost or stolen Smartphone. You understand and acknowledge that a person to whom you are sending money and who is not enrolled as a User may fail to enroll with Zelle, or otherwise ignore the payment notification, and the transfer may not occur. If the payment shows completed, but the recipient has not received the money, or you received a notice that the payment failed, the money will be returned to your account. For further assistance, please reach out directly to your financial institution at the number on the back of your debit card. The remaining provisions of this Service Agreement will not be affected thereby, and each of those provisions will be valid and enforceable to the full extent permitted by law. You will be notified in advance of any fees in accordance with Section 2 above. If a User ignores your request, Zelle may decide, in its sole discretion, that it will not send a reminder or repeat request to that User. If the person you sent money to has already enrolled with Zelle with the email address or U.S. mobile number to which you initiated the payment, the money is sent directly to their bank account (except as otherwise provided below) and may not be canceled or revoked. Your financial institutions customer support team can help. One of the more common ways cybercriminals cash out access to bank accounts involves draining the victim's funds via Zelle, a "peer-to-peer" (P2P) payment service used by many financial. I just received a "Notice in Lieu of Subpoena" requesting my. If your recipient is not yet enrolled with Zelle, you may only send a Request using their email address. For iOS users you may turn on or off your Face ID from the Preference option. If your bank or credit union is listed, you must enroll directly through the online or mobile banking service. This means that you can still rock the awesome Zelle design with a fresh new codebase running under the hood. We do not charge a fee for providing a paper copy of Records and Communications. 1. Category: Zelle and the Network Financial Institutions have no liability for your losses or damages: The list of examples set out in this Section is meant to illustrate circumstances under which Zelle would not be liable for a transfer not being completed and is not intended to list all of the circumstances where Zelle would not be liable. Please Note: This form is not to be used to report unauthorized transaction(s). Use the Find Your Bank to verify your bank is not a participating financial institution and select "Don't See Your Bank?" 2023 Early Warning Services, LLC. email, text message, in-app notification). If you are receiving a payment from a business or government agency, your payment will be delivered in accordance with the terms and requirements of your financial institution and the procedures of the business or government agency that is sending you the payment. Canceling your use of the Service means Zelle will inactivate your profile and login on our mobile app, and the email address or mobile number that you enrolled will no longer be eligible to send or receive money. a. Download Product Brief. You agree that Zelle, the Network Financial Institutions, or their respective agents may use automatic telephone dialing systems in connection with calling or text messages sent to any mobile phone number you enroll. These instructions apply to the service of third party subpoenas on Early Warning Services, LLC (Early Warning) in matters in which Early Warning is not involved. Email Template - form | Zelle Disbursements with Zelle Email Templates By downloading this asset you agree to the Terms of Use associated with them. AS SET FORTH IN THE CLASS ACTION WAIVER BELOW, ALL ARBITRATIONS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS, AND THERE SHALL BE NO CLASS ACTIONS IN ARBITRATION. All legal and regulatory disclosures and communications for the, Avisos y divulgaciones sobre algn cambio en los trminos que rigen el uso de los servicios de. This E-sign Disclosure and Consent (E-sign Consent) applies to all Records and Communications for services provided on the Zelle Network website, applications, mobile apps, and other tools. Please consult the Zelle Site for exact customer service hours. There are no fees when using the Zelle app to send or receive money. If you are enrolled with Zelle at a participating financial institution and need assistance with receiving your money with Zelle,please reach out to your financial institution for assistance. It comes with a number of interesting perks, features, and optimizations. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. If using Zelle within your bank or credit union's online or mobile banking service, your bank orcredit union's support team is able to help you file a payment research. The information you are entering for this card (ZIP Code,address, etc.) All Records and Communications to you in electronic form may be provided (i) by email, (ii) by access to a website designated in an email notice from Zelle to you, or (iii) to the extent permissible by law, by access to a website generally designated in advance for such purpose. Let us know how we can help you with the Zelle app. You further acknowledge and agree: Zelle may use information on file with your wireless carrier to further verify your identity and to protect against or prevent actual or potential fraud or unauthorized use of the Service. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. You will not be able to enroll by linking the same U.S. mobile number or email address to multiple accounts with Zelle. Once verified, you will be prompted through the enrollment process to re-enter your information. Territories) and a U.S. mobile phone number to use the Zelle app. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. You agree that you will not use the Service to request, send or receive money related to any of the following: 4. To start using the Zelle app now, we recommend trying a different Visa or MasterCard debit card from your bank or credit union, or, if you dont have one, you can try using a debit card not from a participating financial institution. Tap on the settings gear icon in the upper left corner of the Zelle app home screen. 12,291 satisfied customers. Requests for money are solely between the sender and recipient and may not be reviewed or verified by Zelle or the Network Financial Institutions. If you are sending money to a recipient that has not enrolled the email address or U.S. mobile number to which you initiate the payment with Zelle, either in the Zelle mobile app or with a Network Financial Institution, Zelle will send that intended recipient an invitation to enroll. This part I agree with. PLEASE RETAIN THE RECORDS FROM YOUR USE OF THE SERVICE AND CHECK THEM AGAINST THE STATEMENT YOU RECEIVE FROM YOUR FINANCIAL INSTITUTION. You agree to access the Zelle Site in compliance with our Terms of Use, which are available at zellepay.com/terms-use and incorporated into and made part of this Service Agreement by this reference. If you choose not to re-enroll your profile will remain locked and you will beunable tocontinueto use the Zelleapp. Any obligations or liabilities incurred by you prior to the date of termination shall survive the termination of this Service Agreement. Eligibility and User Profile; Amendments to this Service Agreement. Suppose a party to an insurance dispute needs information about pre-existing roof damage and/or previous claims relating to such damage. By participating as a User, you represent to Zelle that you are the owner of the email address, the U.S. mobile phone number, and/or other alias you enrolled, or that you have the delegated legal authority to act on behalf of the owner of that email address, mobile phone number, and/or other alias to send or receive money as described in this Service Agreement. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. To view these terms, pleaseclick here. RELATED: Judge Says Bank of America May Have Illegally Denied EDD Fraud Claims We know it can be difficult to get the information you need from internet services and other online content providers. 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