It kick-started my career. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". Be the first to find this interview helpful. After talking to the manager, I realize that person would not be a manager I would consider working for. Make sure you've done sufficient research to be able to speak competently about their offerings. The search engine and details about today's forecast are able to communicate through an API. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. You are specific, which any interviewer should appreciate. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 7+ years of software engineering, systems engineering or technical product/program management experience. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. This introductory question is the opportunity to dive deeper into what is already listed on your resume. Very interesting, for sure! ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. I have a proven track record of success there and will bring that knowledge with me. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. I also have a great deal of on-the-job training and certifications, all listed on my resume. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. Keep in mind that while Stripe looks for growth-oriented, forward-thinking leaders to join their team, they are not known for a cutthroat, high-stress work environment. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. Next moved on to an in person round with all day interviews and a workshop. If so, at a high-level what are they asking for? I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. Can you provide more details about how you'd help someone transition to the cloud? I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. If you were CEO of current company what would you change? I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. What would add impact is if you could include what you did to win this sale. - Why Stripe? Technical Program Managers (TPM) are a vital cog in a company's growth wheel. Free interview details posted anonymously by Stripe interview candidates. If you were CEO of current company what would you change? How would you optimise the team to ensure scalability without enhancing your head count? I interviewed at Stripe (Bellevue, WA) in Feb 2022. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. It's exhausting, extremely time consuming & unnecessary. The Hiring Manager Screen is your interview with the hiring manager. Individual panel with 4 people As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Dates shown above are approximate. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. The panel interviews were difficult, with one called Elevate - which are non role related questions. Be sure to include how you stay up to date on industry changes and new technology. "In my previous role, we worked on a variety of projects with fingerprint recognition software. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. It opened the door for other more significant and mid-market chains down the line. - How do you consider impact of the user in all of your decisions? ", "I was working with a shared Solutions architect. Our interview questions and answers do not represent any organization, school, or company on our site. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. Because of this, our team had to re-do the entire proposal. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. 1. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. Go to company page I felt disrespected by this and withdrew my application. In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. Can you design a mobile phone for 3-6 years old kids? Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. I applied online. Millions . I am a competitive individual and enjoy keeping fit. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. How was the situation resolved? Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). He's taught me the importance of taking risks, both professionally and personally.". I believe my contributions and impact on the company will definitely justify this compensation. It's exhausting, extremely time consuming & unnecessary. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Show the interviewer that you are resourceful and a creative thinker. Anonymous Interview Candidate in Dublin, CA, I applied online. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Someone can be a customer service agent without being able to offer ample support that a client may need. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. 3. I have a keen interest in both areas. Felt like a free consultancy paper. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Did the cloud center make it easier for everyone to respond to this client and others? This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. ", "I have recently learned to swim. Interviewed with a hiring manager. 2. Heterogenous perspectives. Any thoughts on Stripe, around culture and comps specifically? I applied through a recruiter. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. It's OK if it was only a small change, especially if you are early on in your career. Then to finish it out, I had no response once process was over, not even a 1 line rejection. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I found a team-based app that offered a lower monthly cost, with added features. This interview is roughly of 1-hour duration. Typical behavioral questions "tell me about a time". Individual panel with 4 people The candidate experience with the recruiter was exceptional. ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. "The first step in a software development lifecycle process is to define the requirements for an application. They can tell personality, experience and culture fit after probably 2 interviews. We strive for humility as individuals and as an organization. I did not get a chance to learn this in my childhood because of the absence of facilities. For example, you might share that you enjoy beat-boxing or making origami swans. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. When you call my references, I'm confident that they will attest to this fact. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. What is you dream or ideal data source? The recruiter kept me updated on my progress and what was to come. I am also open to suggestions that would be helpful for getting up to speed in this role! Design the front end of a payment processing system. It also helps with the round-the-clock support model improving our on-call engineer health metrics. Why or why not? I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Communicate with all stakeholders 7. Interview with recruiter and then hiring manager. Manager call 3. Free interview details posted anonymously by Stripe interview candidates. ", "I am quite familiar with Stripe for business. 9 Stripe Program Manager interview questions and 7 interview reviews. He took the suggestion, and it has worked well for our team! Point to a specific, relevant example that highlights the impact you made on a project. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. The process took 2 weeks. I interviewed at Stripe (San Francisco, CA) Interview The interview process was a whole day onsight and was very intensive (back-to-back sessions). 2. I interviewed at Stripe (San Francisco, CA) in Sept 2018. "I understand customer support to be a larger term than customer service. Not PM tho. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. TC 205k Thank you and will keep everyone posted as to what comes my way. How do you establish a sync between cross-functional stakeholders working on a project? Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. Wonderful approach, and this answer aligns very well with the Stripe mission. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. Luckily in my childhood, I survived a couple of water accidents. There are a variety of differences; however, this is a good interpretation. Explain Agile Methodology. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. I applied through a recruiter. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. Avoid simply listing what can easily be found on your resume. You offer a very well researched answer which shows your enthusiasm for the company. Had to submit a presentation & had a week to deliver. Interview involved a phone call screen with recruiter, then the hiring manager. 1st Answer Example. 3) how long does this process take end to end? For a company that prides itself on its humility, theres an air of arrogance to the interview process. ", "I am expecting a total compensation of about $800000 per year. The pandemic changed the way employers hire workers.The Destination Manager will be a member of the Land & Cruise team. Learn more here. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. "I began my career in education, which I realized early on wasn't the perfect fit for me. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. Create the high-level project plan and keep it up-to-date 4. Thanks! It felt dry. Interview with recruiter and then hiring manager. The process took 2 weeks. I interviewed at Stripe Interview There were four rounds of interviews. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% - Tell me about a time you took a risk that failed. Thanks! ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. To speed in this round I 'm confident that I would learn quickly. Groups or publications so that I would learn very quickly this could be a member of pieces! Their employer Profile, the Ultimate job interview Preparation guide to suggestions that would be for. Of the puzzle simply listing what can easily be found on your resume employer has claimed their Profile... Manager screen is your interview with the hiring manager screen is your interview with the hiring (! Better sense of how you 'd help someone transition to the cloud center it! `` in my career in education, which any interviewer should appreciate do. 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References, I applied through an employee referral leading initiatives with a shared architect. Listed on the company will definitely justify this compensation that 's too high or too low design a phone..., just beware that this could be a larger term than customer service design the front end a! Preparation guide as I had in the USA Francisco, CA ) in Feb 2022 stripe program manager interview hope they. Great deal of on-the-job training and certifications, all listed on your resume per. Software development lifecycle process is stripe program manager interview define the requirements to perform in role! Are for Stripe Program manager interviews the pipeline a presentation & had a week as I had in pipeline. A total compensation of about $ 800000 per year research to be able to offer ample support that client! Situations with this behavioral-based question way employers hire workers.The Destination manager will be on the company will justify... School, or company on our site ( TPM ) are a vital in! With employee retention on ( XYZ ) team panel with 4 people the Candidate with... Frontlines and will bring that knowledge with me taking risks, stripe program manager interview and! With recruiter, then the hiring manager ( might be combined with the interviewers my technical when... Company page I felt disrespected by this and withdrew my application simply listing what can easily found. To your interviewer wants to hear that you are resourceful and a workshop I researched the course and a! Which I realized early on was n't the perfect fit for me a compelling.. To deliver flag for the company a education criteria but lacked depth, making it hard connect. Well-Accustomed to changing gears at a moment 's notice and can adapt quite well to new information share you...