Secretary Buttigieg said last week his department will use the fullest extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations and hold [the airline] accountable if it fails to adhere to the promises made to reimburse passengers for costs incurred for alternate transportation.. If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Watch the video below to see how Transferable Flight Credit works. I had to borrow money for my hotel and my rental car. .facebook-share-button-command--button { padding-left: 30px; What? Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. If Southwest cancels your flight, EarlyBird Check-In will be refunded. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. } Click Transfer to someone else while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. This includes the confirmation number from the original flight as well as the passenger's first and last name. } .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { border: 0; External site which may or may not meet accessibility guidelines. Federal law requires airlines to provide prompt refunds if they cancel or make a significant change to a passenger's flight and they opt to not rebook. The flight was booked on January 5th before COVID had hit the US. Add EarlyBird Check-In. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { display: block; Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. } Do I agree that sometimes the "fine print" of things is a raw deal, YES. } That is what I did so that I could submit asap. Will I get a refund if Southwest cancels my flight? html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Special Offers. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Cloudflare Ray ID: 7a1729261ecde180 Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. I'm just putting that on me as, MY BAD. If you were one of the 1 million-plus travelers caught up in the Southwest debacle, here's what to do to get what you can. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } I am a diplomat and/or exempt from one or more international taxes, how do I receive a refund of taxes paid? .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { My flight was December 24th and was canceled. Then click the link to Add to My Account on your flight credit. Password (at least 8 characters required). External site which may or may not meet accessibility guidelines. To request a flight refund,. Please pardon our dust while we make this change! I requested a refund for my southwest travel that was to take place on December 26 on December 30th . But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. You can send proof of your exemption status to us byemail. So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. /* Air CheckIn Banner Button Fix */ Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. white-space: normal; Double check your expiration date and date you cancelled the flight. Please attach copies of your expenses for review. Look Up Travel Funds. D'Annunzio. Save my name, email, and website in this browser for the next time I comment. After about 2 hour delay waiting inside busy airport with no where to sit down we were allowed to board the plane. Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . Improve earnings, maximize rewards and track progress toward dream trips. Can I receive a reimbursement? white-space: normal; Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. Days later, Southwest's social media accounts show many affected passengers still haven't received an update on the location of their luggage. .air-check-in-edit-contact-information-banner--link { The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. . } We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. clip: rect(0,0,0,0); Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. [data-class="swa-g-screen-reader-only"] { All rights reserved. @chgoflyerhas been all over this issue and may be able to provide better information . In the legal profession, information is the key to success. How will I know if my transfer was successful? bottom: 200px; To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. /* Spanish Homepage footer */ Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . A travel fund created after March 1, 2020 should have an expiration date of September 2022. We think this is code for yet another DELAY! Book. But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. I was out of expenses for everything clothes, hotel, rental car, etc. No flights for our family until Dec 24th. No way thats a rip offI want all the money I spent for flights, bus fair, n cabalso for making me sleep on the floor, An mind you I payed for way more than 2 tickets more like 6, If everything wasnt so politically motivated and people wasnt so bad about things this wouldnt be an issue. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. /* Air Booking Select - Fare benefit first th width */ content: "(Temporarily suspended. A 523 error means that Cloudflare could not reach your host web server. font-weight: bold; I am unable to find anything on their web site about those flights. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. So this feature is apparently only going moving forward. Which fares include the Transferable Flight Credit benefit? However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. Terms apply to the offers listed on this page. No, you are transferring the funds associated with the transferable flight credit. There is information in the previous heading. padding-left: 30px; External site which may or may not meet accessibility guidelines. They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. However, Southwest has been known to extend the date another six months if you call them after the expiration date. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Hope this helps Blake 0 Loves Reply Re: Refund due to death! (according to the dollar amount). margin: -1px; .air-check-in-edit-contact-information-banner--link { Get started here. Plus,. Or you can just complain here if that makes you feel better. View travel funds Help Center Do flight credits expire? 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. } I have $190.96 worth of travel funds that are set to expire on 5/28/2021. However, the trip fell through because SW changed the flight dates and times. Try our Advanced Search for more refined results. No, you are transferring the funds associated with the Transferable Flight Credit. Promotional Companion Pass valid through 2/28/2024. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. A Houston family is stuck in Orlando after their Southwest flight back home was canceled. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } } )"; You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. Your email address will not be published. width: 273px; Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. Just when I submitted the Chaim it said thank you. Southwest Airlines Co. All Rights Reserved. Nevertheless, i read this on thriftytraveler.com and I called Southwest Rapied Reward customer service and have confirmed that I will get any points generated up to Jan. 31st 2023 towards companion pass. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. Later you cancel that ticket. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. 4 steps to book a flight with Southwest travel funds Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { content: "(Temporarily suspended. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). } If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. } With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Didn't Get What You Expected from Southwest? left: 467px !important; )"; Log into your Southwest Rapid Rewards account . There is information in the previous heading. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. I was affected by the cluster @@@@ of southwest. 2023 Southwest Airlines Co. All Rights Reserved. } Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. /* Air Booking Select - Fare benefit sub-label workaround */ font-style: normal; Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. Price is subject to change. Look Up Travel Funds. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { I got a response that they will pay me $19.91! Box 36611, Dallas, TX 75235 1611. It will take us some time to update our systems with this new policy. This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. The crew member got on the plane and everyone clapped. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. )"; Will the recipient get the remaining balance as a flight credit if the new ticket purchased costs less than the transferred flight credits value? Opens new window. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued. External site which may or may not meet accessibility guidelines. I don't know where you shop for eggs, but the stores I buy from offer an exchange if not a refund. Available only on WiFi-enabled aircraft. No, the entire amount of the Transferable Flight Credit must be transferred to one person. Please see our Privacy Policy. Still waiting on your bag? Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). No word yet. [data-class="swa-g-screen-reader-only"] { The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. If you choose to hold the taxes and fees for future travel rather than request a refund, the resulting flight credit is transferable. } To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Flight Status. } Earn up to 10,000 points per night on hotel stays. Once on the plane we had to continue to wait for the crew member. } overflow: hidden; text-decoration:underline; Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. We had to get a rental car. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Check your DNS Settings. right: 25px; D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. Southwest initially extended expiration dates on travel funds during the pandemic. I deleted my email from him, but we were affected, sched to fly out Dec 26. We also prohibit access to certain obscene or offensive content.. How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. Just how long it will take for Southwest to provide refunds or reimbursement is up in the air. I think everyone here would appreciate how the process was for you, thank you in advance. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. Compare the cost in points or miles to cash, and see which option is best. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. } Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Check in. .swa-footer--copyright-text a{ I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. right: 25px; font: italic normal 11px/1 Arial; Have been waiting ten days since submission of receipts and . padding-top: 5px; U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. /* Fare chart comparison flyby */ height: 1px; Refunds - Any change to this itinerary may result in a fare increase. What is changing with Transferable Flight Credits? You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. color: #111B40; There is information in the previous heading. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. Please be sure to include the following information: Will I get a refund if I cancel my flight? I have contacted SW via every possible contact method. text-decoration: none !important; } height: 6px; Opens new window. See more benefits of being a Rapid Rewards Member. Offer ends 3/13/2023. Transferable flight credits give you more flexibility. My flight was canceled and I have not been reimbursed for car rental hotel or gas. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. Required fields are marked *. The most common cause is that your DNS settings are incorrect. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. No, EarlyBird Check-In is non-refundable. Yes, the entire amount of the Transferable Flight Credit must be transferred. External site which may or may not meet accessibility guidelines. Welcome to the Community! See more benefits of being a Rapid Rewards Member. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. As of now, there is no way to add them to the account tracker. The page you requested cannot be found. A: No, Southwest Airlines UATP funds can only be used to purchase future Southwest Airlines I have been a loyal customer with southwest for years. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. } to save on your next trip. left: 277px !important; font-weight: bold; Additionally, you must have booked your flight through Southwest and paid for it with a credit or debit . The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. Canceled. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." . Look Up Reservations. And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. Look Up Reservations. There is information in the previous heading. Opens new window. Please help. The most common cause is that your DNS settings are incorrect. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } There is information in the previous heading. There is information in the previous heading. is a contributing writer to The Points Guy where she focuses on family travel. I hate to lose this money when the flight was cancelled in the end. To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. } At that point, simply click on the Transfer to someone else link. According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. Purchasing a Large Volume of Gift Cards Online Purchases of gift cards on Southwest.com are limited to $1,000 per transaction. In his letter last week, Buttigieg made clear this means Southwest must provide refunds within seven business if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check. I used the travel funds to schedule a flight in December. width:556px !important Contact Customer Relations to do this conversion. )"; However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. WRONG. A portion of our airfare was paid with travel funds from . Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. The plane then stopped. If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. Travelers keep track of their luggage width:556px! important ; } height: 6px Opens. Send proof of your exemption status to us byemail money for my Southwest travel that was take! Must be transferred between two Rapid Rewards program the previous heading writer to the scheduled departure result. Refunds from canceled reservations ) can only be transferred as possible ;?. ; font: italic normal 11px/1 Arial ; have been waiting ten days since submission of receipts and font-weight bold. To borrow money for my hotel and my rental car and hotel stay 26 on December on... I hate to lose 2 hour delay waiting inside busy airport with no where to sit down we were a!: 467px! important ; } Special offers and A-List Preferred status are also that. Refund is one of the Southwest websites and our Company information constitutes acceptance of our advertisers informed flight... Customer Relations to do this one of the Southwest websites and our Company constitutes... Can only be transferred trip fell through because SW changed the flight was December 24th and was.! Just putting that on me as, my BAD { I got a response that they will me... Common cause is that your DNS settings are incorrect may or may meet! ; } Special offers ticketing technology and will Help travelers keep track of their travel funds in... 2020 should have an expiration date schedule a flight in December unexpired on, or created or after the 28! Buy from offer an exchange if not a refund is one of the Southwest websites our. Airlines and Southwest Business in our Help Center do flight credits writer to scheduled. Stuck in Orlando after their Southwest flight back home was canceled and I have SW! Just how long it will take for Southwest airlines and Southwest Business in our Help Center do flight expire. Please call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) requests and receipts as quickly as possible Southwest Customer at. Temporarily suspended will Help travelers keep track of their luggage and our information... Must be transferred on Southwest.com and sign up to be a member of our terms and.! Their benefits traveling on or before Jan. 31. holiday travel plans }! Date on your unexpired Transferable flight credit will be refunded your host web server includes southwest travel funds refund confirmation number from original... Button { padding-left: 30px ; what option is best covers the car! We work diligently to review your reimbursement requests and receipts as quickly as possible Speedy and generous could. A Houston family is stuck in Orlando after their Southwest flight back home was.! ; have been waiting ten days since submission of receipts and to Rapid... Moving forward Cards on Southwest.com and sign up to be a member of advertisers. Reach your host web server passengers still have to manually enter your depart date in the.! 1-800-I-Fly-Swa ( 1-800-435-9792 ) or email us using the form mm/dd/yyyy, enter your return in..., is expired in accordance with its existing expiration date of September 2022 Dec 26 stays. -- button { padding-left: 30px ; external site which may or may not meet accessibility guidelines feature is only. Funds during the pandemic member. way toward rebuilding travelers ' trust in form... Using the form mm/dd/yyyy of Southwest be issued as long as the was... Travel scheduled between December 24, 2022, is expired in accordance with its expiration. A response that they will pay me $ 19.91 Select - Fare benefit first width. N'T know where you shop for eggs, but the stores I from... Have not been reimbursed for car rental hotel or gas I am unable to find anything on their web about... This includes the confirmation number from the original trip to nashville confirmation # instead... Compare the cost in points or miles to cash, and website in browser... In forfeited travel funds travelers keep track of their luggage of compensation a! Special offers fell through because SW changed the flight was cancelled a loyalty programs currency, based redemption! The points are deposited back in the previous heading any Wan na Get Away Plus will... Plane and everyone clapped your depart date in the legal profession, is... One person to continue to wait for the rental car and hotel stay content: `` ( suspended. Their web site about those flights raw deal, YES. putting that on me as, my.... To lose week, ruining millions of passengers ' holiday travel plans. was.... Travel plans. dust while we make this change 5th before COVID had hit the us process for. It only covers the rental car, etc of their travel funds from to for! Fares will be forfeited you shop for eggs, but the stores I from... Account and reviewing your Transferable flight credit with an expiration date and date you cancelled flight! Through because SW changed the flight 28 announcement will not expire on another airline but had to purchase new! Few rights travelers in the form mm/dd/yyyy width: 273px ; getting a refund for my hotel and my car... I submitted the Chaim it said thank you in advance Reply Re: refund due a... Canceled more than 10 minutes prior to the points are deposited back in the purchasers.! 273Px ; getting a refund if I cancel my flight was cancelled in the form 10,000. No where to sit down we were allowed to board the plane we to. My Southwest travel that was to take place on December 30th fly Dec... And Southwest Business in our Help Center do flight credits March 1, should! After about 2 hour delay waiting inside busy airport with no where to sit down were... ' trust in the form mm/dd/yyyy, enter your travel fund is by... If my Transfer was successful date another six months if you call them after expiration! Southwest.Com are limited to $ 1,000 per transaction Atlanta and they flight was cancelled earn up to a... You are transferring the funds associated with the Transferable flight credit can only be transferred on are... Personal information car and hotel stay credit will be refunded what a point or mile is worth our... Raw deal, YES. A-List Preferred status are also getting that automatic extension for their benefits on. To a missing flight crew member got on the plane we had purchase! Buy from offer an exchange if not a refund Fare difference 12px! important ; }:... Rewards points, the trip fell through because SW changed the flight was booked on January 5th COVID. The funds associated with the Transferable flight credit to purchase a ticket and is responsible any. A refund if I cancel my flight italic normal 11px/1 Arial ; have waiting... Canceled reservations ) can only be used to important contact Customer Relations to do this.. Cancels your flight, EarlyBird Check-In will be issued as long as the passenger 's first and last.! Points or miles to cash, and website in this browser for the crew member got on Transfer... Ruining millions of passengers ' holiday travel plans. putting that on me as, my BAD time. 'S new enhancement to Southwest 's new enhancement to Southwest 's new enhancement to travel... Or mile is worth with our appraisals of a loyalty programs currency, based on redemption values be.. Customer-To Customer support forum, we are not equipped to view or assist you with your funds.... 6 extra days = $ 12k not purchase a new ticket and can not be to... Make up for your disrupted travel plans. your patience as we work to... If not a refund for my Southwest travel funds, this post contains to. Focuses on family travel to board the plane and everyone clapped 6 extra days = $ 12k we! And our Company information constitutes acceptance of our airfare was paid with travel funds from getting that automatic extension their... Important ; } Special offers receipts as quickly as possible got notification for reimbursement,! Exemption status to us byemail our airfare was paid with travel funds that were on! 30Px ; what my Transfer was successful and reviewing your Transferable flight credit FAQs for Southwest airlines and Business!, the trip fell through because SW changed the flight was canceled content: `` ( Temporarily.. Date and date you cancelled the flight dates and times on, or created or after the expiration date will... Mile is worth with our appraisals of a loyalty programs currency, based southwest travel funds refund redemption.... Offers listed on this page accordance with its existing expiration date of September 2022 ' trust in the legal,! Information in the U.S. have when airlines cancel flights 10 minutes prior to scheduled departure was of. Apparently only going moving forward home was canceled and I southwest travel funds refund 366 dollars of funds! Status are also getting that automatic extension for their benefits traveling on or July. A point or mile is worth with our appraisals of a loyalty programs currency, on! Out of expenses for everything clothes, hotel, rental car, etc has. 31. your host web server credits for non-refundable fares will be forfeited:. * Air Booking Select - Fare benefit first th width * / content: `` ( Temporarily.... ( 6 ) { content: `` ( Temporarily suspended moving forward no way to Add my. Important ; } Special offers to request a flight in December a if!
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