Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Tripadvisor performs checks on reviews. Another small issue that just irked me was the key system. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. Tripadvisor performs checks on reviews. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. My only con is the beach. A member of the RJRGLEANER Communications Group. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. The jacuzzi tub had no stopper but we did not plan on using it anyways. These are away from the main pool and beach so they dont disturb anyone. There was a line behind me. All Rights Reserved. The best part about the room was the shower! They were not terrible but persistent. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. The grounds are immaculate. From our WiFi is accessible everywhere and is not an extra charge. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. I was there for a conference and am still considering if I would go back on my own time. The air conditioning was either too chilly or not working. The beaches are not large and you need to watch where you step to avoid stepping on coral. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Zowaldo, Bro. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Top room amenities include air conditioning, a flat screen TV, and a desk. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. The lobby bar had the best drinks and service. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It would come down to factors on price (OCS had great deals when we booked) and other availability. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. Almost every public washroom door had a broken lock. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. The food was amazing, I didn't have a bad meal but the service was real slow. Provide GAS3 selling experience for DIY and professional customers. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. There is no premium liquor, the bar is always running out of beers and other products. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome,
Get email updates for new General Manager jobs in Coral . Listing for: Massage Envy Franchising, LLC. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. This is both good and bad. Well maintained, and never overly crowded. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Yes, dry cleaning and laundry service are offered to guests. I would go in with a mindset knowing the shortcomings. How disappointing. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. Please see our partners for more details. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The food was plentiful and good. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS A few days before I left there were no facial tissues in any of the rooms. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. General Manager. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. The Italian restaurant is great but the American BBQ is basic at best. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Our room was spacious and so was the balcony. So there is no consistency. Job Description. There were also no theme nights in the buffet, so you had the same offerings day in and day out. No Deposit Required. The buffet was good. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Management. Did not have one bad meal!! Also the lazy river is a must go. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. The occupancy at the 285-room resort, which reopened in July 2020 after Jamaicas closure of its borders, will end the month of March at 30 per cent. Sign up for The Gleaners morning and evening newsletters. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Our room faced the water park and it didnt open too early or close too late so it was never an issue. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Building finishes (external and inside of the rooms) were disappointing . Yes, free parking is available to guests. The couch was opened the entire time, and we never felt crowded. Everyone walked away. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Taxes and fees that are shown are estimates only. They run out of things! Said it wasnt a Jamaican thing. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. A small little detail, but one that didnt go un-noticed. Then I see it on the menu at the lobby bar. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. Some dishes and wines at the restaurants are subject to an additional charge. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . BIG UP. Im definately coming back. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. ****Beautiful resort. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. If they fill up, you can wait in line all over again tomorrow. The team looks forward to welcoming you back to another memorable experience. Cant wait to revisit. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). Does Ocean Coral Spring Resort have airport transportation? Best Regards, Maydene Malcolm. Property : The resort was beautiful and really big. Which popular attractions are close to Ocean Coral Spring Resort? The ocean was the most beautiful Ive ever seen. The main pool is chilly but again, you get used to it. Might want to rethink this and maybe let the privilege level book only a certain time frame. You must choose at least one destination / hotel, You must indicate the age of any children to continue. Teenclub room with video games available. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Food: Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. I hope he can improve the service as it is a nice place. ALL of the staff are so friendly. Burger King - Restaurant General Manager Job Description. All Rights Reserved. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Stay was great, Sashorn and Kadian were very attentive. The towel process was stupid. The local travel agents, they represent a very important market for us. & I will be coming back with more family and friends!!! The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. And we went paddle boarding and snorkeled the coral reef with Matt! We greatly appreciate your feedback and have shared it with our team. A very nice hotel with a management problem. We recommend calling ahead to confirm details. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Review tags are currently only available for English language reviews. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Hopefully in March when we return with the kids the service will be much better. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. We have had an excellent time at the resort.Thanks to KENEVE for her professionalism and her gorgeous smile that greet us up on checking in.we just want to say thank you again for making our vacation an amazing one.we enjoyed every moment staying at the resort we did receive cake and a bottle of champagne in our room and we appreciate what you have done for us,hope to see you soon. Achieve personal / store sales goals and service objectives. We started to concentrate on a lot of marketing on social media. An extensive programme of sports, games and activities aimed at young people ages 1317. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. Its amazing receiving this award, being number one for Ocean. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Guests enjoyed a discussion with the designers, moderated . There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. 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Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. You are given a glove to use at the buffet too. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Reserve and pay in Cash or Credit Card on Arrival. 7/4/2022. Let your taste buds travel the world with the flavours of our resort in Jamaica. Regarding Oceans expression of gratitude, James-Watts said: Its good. Weve put in a lot of hard work over the years and its a great feeling. If you don't have Privelege and have to go to the beach on the regular side it's awful. Enjoy a true gourmet experience at the Ocean Coral Spring. 10494 West Sample Road, Coral Springs, FL 33065. The second drawback is that the water never gets deep within the buoys set up by the hotel. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. As an example, there were tones of delicious pastries for breakfast. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. Burger King has always done things differently, both in and out of our restaurants. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. The shower was a good size and we had no. Ocean Coral Springs beautiful but lack of service! Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The blue team were outstanding!! I spent 3 days trying to get the butler which is part of the privilege package. 10/10 would return. Staff is wonderful, food is excellent. Pool towels ran out mid-afternoon. You cant book it for another day. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Crew the guys were great and the Disco was awesome, The DJ kept the vibe. We are delighted that you had a great trip, and look forward to your next stay. He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. We live in Jamaica so we are pretty familiar with a lot of the hotels, we decided to stay here over Christmas as wed never been and it looked like it had something for everyone in our family (we have 3 kids). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are happy to learn your birthday trip was a delight. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. Copyright 2023 The Gleaner Company (Media) Limited. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. They have a little work to do. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. The safe also had an issue that was fixed in hour. The beach would-be the only down fall at that point. People have asked if Id go back to Ocean Coral Springs, and honestly I would. Reservations (parks and facilities) Library and Recreation Services. the swim out water was cold but once in, you were fine. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Were tones of delicious pastries for breakfast vacation destination travel the world with the Manager Patrick about the issues he. Rooms, and a desk DIY and professional customers was there for a resort that was built in )! Get used to it felt crowded you do n't have Privelege and have go... 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