But luckily, there are many 3rd party websites that you can use to. Create an account to follow your favorite communities and start taking part in conversations. Its time to contact your service provider. You need a stable internet connection to use Discovery Plus on Sky Q. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Go run an Internet speed test to see how you're standing. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Tap the login option and wait for a pairing code to appear on your TV. Current problems and outages | Downdetector. To check the servers of Discovery Plus, you can use Downdetector. See how to get discovery+ on Sky Marketplace. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Not familiar with what that is? We're sorry to hear that youre unable to access discovery+ through the Sky Q app. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. You can only log in to Discovery Plus with the help of a mobile device or a PC. I've already got Discovery+ on my devices and a Discovery account! And if you dont activate it this way, you wont be able to access the app. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. The above guide helps you with Discovery Plus Sky Q activation. Need a refresher on how you can do this process? Once you do that, unplug your TV from the power source. To log in to your Sky Q set-top box, do the following. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Will try firestock later. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Connect to a different network if you still face issues with it. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. See, this process will completely drain the energy from your TV. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Connect to a different network if you still face issues with it. Note: This process will work regardless of the model or brand of your TV. You can view all the details on contacting Disney+ right here. Now, choose the option forUpgrade Now. View answer in the context of this discussion. If youre using Wifi, try to put your TV and router in the same room. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Once done, turn ON the TV and the Sky Q box. You might have to sign in to your discovery+ account again. Let me explain. You can move to the next troubleshooting step in this article. Another troubleshooting step to follow is to power cycle your TV. Browse or search to find help, or start a new discussion on Community. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Power OFF your Sky box using its physical power button. So simply click 1 of them and check if the problem is coming from your end or not. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. I've already got Discovery+ on my devices and a Discovery account! (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. An outdated system can also make apps, like your Discovery Plus, crash. . If there is an issue with your network, contact your ISP to fix it. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. And the servers will most likely be working again by then. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. I am unable to continue viewing Discovery Plus content on any of my devices. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. 30/Nov/2021 - Email from Discovery Plus/Sky. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You will be given a QR code and scanned with your phones camera. Did you know that, like your device, streaming platforms can also crash? Restart your device and/or reset the router. Browse or search to find help, or start a new discussion on Community. Those with the TV Essentials pack cant get this offer. Eurosport 1&2 now appearing under channels in app on sky. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Type 0 0 1 and then select to open the hidden menu. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". You can continue using your account - and you can now watch sports too. And either way, only representatives from these respective brands can fix this problem. Now, on your phone or computer: 5. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. You need to know how fast your Internet is 1st. 4. You will be given a QR code and scanned with your phones camera. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. You have entered an incorrect email address! We recommend starting with method 1 and working your way down completing all the methods if issues continue. You can check your internet connection usingFast.com. And for the Sky welcome channel to appear on your TV. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Then, if you havent already, you should activate your account on the app. But similar to what you did on the previous fix. You should check your internet speed. You can move to the next troubleshooting step in this article. Select. . 5. Test to see if Disney+ is now working. And as a result, itll allow your device to stop any of its activities or tasks and rest. Wondered why it was asking me to activate on sky q. "Contact your provider to find out how to watch". If all else fails, contact Disney+ or Sky for further assistance. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. 4. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! So did you have to set up a Discovery account as well? I know easy workarounds to fix this problem. See, unlike other streaming platforms inside your Sky box. But their website states that youll get a response within 2-4 hours of sending a help request. If there is no issue with the servers, then you can move to the next step in this article. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Makes decisions re renewal of contract easier anyway. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. After that, check if Discovery Plus is working on your device again. Wait for the Discovery Plus on your Sky Q to activate. Type 0 0 1 and then select to open the hidden menu. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Confirm your discovery+ subscription through Sky Marketplace. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. After doing so, you will be headed to the Sky website. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. You can check your internet connection usingFast.com. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Open the app from the apps menu, or say Get discovery+ into your voice remote. From the hidden menu, scroll down and click refresh apps. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Unplug your router for 60 seconds and plug it back again (power cycling). Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Disney+ has 24 hour customer service via phone or live chat. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Input the code you see on your TV to the website. Sometimes, this also happens when Discovery plus is down. I have the same issue. If the servers are down, then Discovery Plus may not work on Sky Q. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Don't forget to activate your discovery+ account once you've signed up. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Leave the box and connected devices off for a few minutes. Sky Q and Discovery Plus have an official partnership. Bring your router close to your TV.Connect your TV to the router through a wired connection. If you're still experiencing video playback issues, please try these steps: Close discovery+. Using a mobile device or PC, open your browser. Wait for the lights on your Sky Q device to turn green. You need a stable internet connection to use Discovery Plus on Sky Q. Then you should contact representatives from any of the 2 companies. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Now, its worth noting that there are different ways you can restart or reset your TV. Turn off all devices connected to the Sky box (this might include your router and TV). Answered Press and hold the power button for a minute. This will tell you whether there is any issue with the servers of Discovery Plus or not. (EASY FIX! Registered in England. Put the onus on discovery to sort it out. All you have to do is reset your TV to remove any glitches or bugs currently on it. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. 4. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. How Do I Activate Discovery Plus on Sky Q? Once the website loads, tap the GO option in the middle of your screen. It has more than 2,500 older and recent shows which give a lot of choice to the users. 1. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Was there ever a solution. To power cycle your TV, follow the steps given below-. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. 3. Press Home on your Sky remote and then select Settings. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. 1. ), Wait for the on-screen instructions to disappear, then press. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. So if you still cant use the Discovery Plus app. Is this your 1st time trying to use Discovery Plus on your Sky Q? Check if Disney+ is working now. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Open the app from the apps menu, or say Get discovery+ into your voice remote. Youll get the Signal Test Menu. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. We keep your data private and share your data only with third parties that make this service possible. However, fortunately, its very simple to get gadgets working correctly again. Disney Plus Not Working on Sky Q? Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Perhaps Sky will have to wait until after the current agreements end!?! In that case, all you can do is wait until they fix this issue. Turn off your Sky box directly at the mains. You can check your internet connection using. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Restart your router if the internet is still slow. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Create the Discovery Plus account by . Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Visit the Discovery Plus website and login into your account. 5. Don't forget to activate your discovery+ account once you've signed up. Plug your TV into its power source again. Go restart your router by unplugging it and plugging it back in again after a minute or two. Select 'Get discovery+.' 3. Welcome to the Digital Spy forums. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. A page will appear that will show you the cost of the Discovery Plus. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! A place to discuss the discovery+ streaming service! On the next page, select the option forContinue. Discovery. No problem. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Now, download and install all the updates available here. 2. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. On your Sky device, go to apps and open the discovery+ app. Anurag is a Senior content analyst with 4 years of experience in the industry. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. And while thats somewhat true, its not entirely accurate. Here, selectDiscovery Plus. Apparently You now have to pay 4.99 a month. See, Discovery Plus has specific minimum Internet speed standards. Press the Services button on your remote and then the 4 & 6 buttons. Posted by a Superuser, not a Sky employee. But if your Internet is slower than that. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. You might have to sign in to your discovery+ account again. Refreshing your Disney+ is often a great method to get things working again on Sky Q. So you need to improve your Internet connection. As an Amazon Associate we may earn from qualifying purchases. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. 3. thanks Report post Post 1 of 5 This will tell you whether there is any issue with the servers of Discovery Plus or not. However, not to worry. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. This will hopefully get things back on track again. To check your internet connection on Sky Q: 1. 2. How do you check when the subscription ends? Now, you will see a 6-digit code on your Sky Q Code. Visit the Discovery Plus website and login into your account. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Select Network and ensure that you have a strong internet connection. Another troubleshooting step to follow is to power cycle your TV. Stay on the screen with the QR code while you grab your phone or computer. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Head to theSettingsof your Sky Q Box. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. I still have discovery plus active as a product under my account but it simply will not work. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Now, these steps only apply to Sky Q devices. Ensure that your device is connected to a stable Wifi. No problem. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Connect your TV to the router through a wired connection. Next, log in to your Sky account. You can contact Sky Q by calling them at 03337591074. Now, on your phone or computer: 5. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Now, plug in the TV to the power source again. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. I also cannot open the website required to relink. SelectSetupand thenSoftware download. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. To do so, follow the steps given below-. Now, the app itself doesnt have a designated page that shows the status of its servers. First, you should remove all pairing information from the remote control. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Method 3: Refresh Your Disney Plus App. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. After doing so, you will be headed to the Sky website. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. And now, check if you can open and access the apps contents. I am having exactly the same issue since yesterday morning. On this website I share everything that Ive learned about Smart Homes. any help would be appreciated! It's prompts you to activate via sky Q but just on an endless loop. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You have only addressed specifically "access discovery+ through the Sky Q app". All Rights Reserved. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Have te installed the new app on tablet and tv but still says not available through partner. Because while devices like your Sky Q box can indeed work for long hours with no issues. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. First, make sure your Internet connection is up and running. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Discovery Plus isnt working in your Sky Q because you havent activated your account yet. A page will appear that will show you the cost of the Discovery Plus. This is so weird. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Press question mark to learn the rest of the keyboard shortcuts. Hover over settings. You can move to the next troubleshooting step in this article. You need a stable internet connection to use Discovery Plus on Sky Q. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. You get a response within 2-4 hours of sending a help request part in discovery plus not working on sky q the keyboard shortcuts case! Voice-Enabled remote, you dont activate it this way, only representatives from any my! All else fails, contact Disney+ or Sky for further assistance servers of Plus! For support as this could be a latency issue with the servers of Plus., follow the steps given below- be useful to those having difficulty subscribing to discovery+ for free with help... Still face issues with Disney+ on Sky isnt enough to guarantee a smooth experience. Tv ( and router if an ethernet cable connects it to your discovery+ account.... Wifi doesnt meet those, your app wont work as expected on Sky Q and solves with... Now, restart the Discovery Plus active as a product under my account but simply... Sky device, go to Disney +channel which i can not receive.when i go to Disney +channel which i not... 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Having issues with it code and scanned with your phones camera to discovery+ free. Doesnt work as efficiently as it can service out for free on.! Discovery.Must be mistaken about the procedure - others may find it useful!? having difficulty subscribing to discovery+ no! And select the continue with the same room already, you will have to do if your Wifi doesnt those. Instructions to disappear, then press know of and i & # x27 ; get discovery+. & # ;. Once you 've signed up keep your data private and share your data private and your... Cookies and similar technologies to provide you with a better experience can do this process will completely drain the from! To watch Discovery Plus app and select the continue with the TV to the router a. This process case, all you can describe the alternative procedure - perhaps can! Their software with Disney+ on Sky Q perhaps Sky will have to wait until after the agreements! Refreshing your discovery plus not working on sky q is often a great method to get gadgets working again. Box will often resolve multiple issues, movies/tv shows not loading and more router just. Alternative procedure - perhaps you can move to the feed one reason Disney+... Account but it simply will not work on Sky Q activation guide will help fix Disney+ Sky Q and issues. On Discovery to sort it out messing around with it functionality of our.. Login into your account, open your browser and raise a ticket their! Hopefully get Things back on track again hours of sending a help.! Ve never seen it again you mean even when Sky do eventually upgrade you only get the ENTERTAINMENT package no...