But one of the biggest changes of the entire cruise was that passengers who didn't have anything to declare weren't required to fill out a customs form and could skip the customs line altogether. Failure to bring documentation bridging the name differences could result in denial of boarding. Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Guests arriving after this time will be responsible for taking their bags on board. You can also snap pics to remind you of things youd like to do aboard ship, whether its a particular lounge, shop or show. The ship sailed from Galveston, Texas, where I experienced a few changes on embarkation and debarkation day compared to pre-pandemic cruising. Cruise line usually stagger the check-in times and give each passenger a designated time so that the crowd is spread out. When you arrive at the cruise terminal, porters are available to take your large suitcases and transfer them to the ship. Select cruise ports -- namely PortMiami, Port Everglades (Fort Lauderdale) and Port Tampa Bay -- have undergone renovations aimed at expediting the embarkation process. the boarding and security process. In keeping with U.S. federal law, the minimum age to purchase tobacco products is 21. Discuss your VPN limitations with your companys IT department if you are planning to work while sailing. No sharing is permitted and is non-transferable. Posted January 21, 2014. Additionally, this will enable guests to fly from the United States to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends due to an emergency to fly back to the United States without significant delays and complications. CHEERS! as a result of a marriage, divorce or a legal name change, documentation (original or clear, legible copy) supporting this change is required (at embarkation), such as a marriage certificate, marriage license or legal name change court document. Do we put/pay cash on our cabin entry card or how does that work? Depending on where it docked, this can be a few minutes walk away. The agent will also give you your most important item your credit-card style room key that is linked to your onboard spending account. Jump to content. No internet purchase is required. ), Self-balancing hover boards andair wheels. The passport card cannot be used to travel by air outside the United States. Tips for the first time cruiser: Carnival Boarding Procedures Escaping the Empty Nest 1.08K subscribers Subscribe 54K views 1 year ago #cruising #carnival Taking a Carnival Cruise? Sail refreshed with Carnival's Bottomless Bubbles unlimited soda program! People were already dancing and a crowd had formed at the bar. Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. Youll need to be prepared with the following paperwork in your hand not in your checked luggage: Keep these items in your purse or a small carry-on bag so they are easily accessible for a smooth boarding process. Passports, visitwww.travel.state.gov. Only those who exceeded a certain allotment of goods needed to fill out the form. Please check your pre-cruise notifications for your specific cruise. Guests 21 years of age and older may bring one bottle (750 ml) of wine or champagne, per person, in their carry-on luggage when embarking for their cruise. Although we are not able to process the Carnival Gift Card for Fun Shop orders by telephone, you may use a Carnival Gift Card when purchasing CHEERS! non-alcoholic beverages are strictly prohibited in both carry-on and checked Homemadeitemsor pre-cooked foods are not allowed. Curbside porters are customarily provided a $1 tip per bag. If you have important medication or valuables, its best to keep them with you instead of in your checked luggage. Our check-in agent will require you to present your passport (or photo ID for domestic cruises), completed health forms and boarding pass. For instance, on Carnival Cruise Line ships go directly to celebrity chef Guy Fieri's poolside Guy's Burger Joint and indulge in a decadent burger or fries. Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry. To help you plan, we suggest you limit your luggage to a maximum of one bag per person, if traveling on cruises of 3-5 days duration, and no more than two bags per person, for cruises of 6 days or longer. One drink will count towards the CHEERS! For example: if the drink price is $5.00 USD and the tax is 10%, the guest's Sail & Sign card will be charged $0.50 USD for tax. They can be used by anyone. MS Office or other specific software is not offered and you may not install your own software. For safety reasons, parents and guardians must give consent within the app for guests 12 years and younger to activate onboard chat. Carnival's Priority Check-in is an exclusive service designed to afford our VIFP Platinum and Diamond guests, and those traveling in deluxe suite accommodations, with special embarkation and debarkation privileges on cruises from the U.S and Europe. Citizens of U.S. Cruise Terminal F - 1103 North Cruise Boulevard, Website: www.miamidade.gov/portmiami/parking-transportation.asp, Parking: www.miamidade.gov/portmiami/parking-information.asp, Directions: www.miamidade.gov/portmiami/directions-transportation.asp#directions, Mobile Alabama Cruise Terminal B-Side South Cruise Terminal #3 220 Christopher Columbus Drive, Website: https://www.portcanaveral.com/Cruise/Port, Parking and Directions: www.portcanaveral.com/Cruise/Cruise-Parking,-Directions-Rates, Port of San Francisco The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. External site which may or may not meet that cannot be taken off the ship in the United States. Permanent Residents, Entry into Canada - Guests with Criminal Records, Travel Documentation: U.S. Leaving the pier and sailing out to sea is one of the true joys of cruising, so dont get caught below deck when its time to sail away. All products sold containing alcohol have a limit of two products per stateroom. Territories and Commonwealth. The What to Expect on a Cruise series, written by Cruise Critic's editorial staff, is a resource guide, where we answer the most common questions about cruise ship life -- including cruise food, cabins, drinks and onboard fun -- as well as money matters before and during your cruise and visiting ports of call on your cruise. The words Enhanced Driver's License as well as the American flag will appear on the license. Note: Some cruise ships issue wristbands in lieu of cards. We highly suggest that parties of 8 or more guests choose an assigned seating (6:00pm or 8:15pm) to assure sitting together at one table or several tables close together. A Carnival Cruise worker asked to see my passport and boarding pass, which was one of the final steps before actually getting onto the ship. CC Help Jenn Passengers sailing on ships leaving from these ports will need to pre-select online . Be sure to watch this video first for the new, updated screening and boarding policies. Your luggage should be delivered to your cabin by dinnertime. For example: if the drink price is $2 and the tax is 10%, the guests Sail & Sign card will be charged $0.20 for tax. Whats the process for carrying on our bottle of wine? with a validated birth certificate issued after July 1, 2010. These may be used with your existing internet plan. And to help you prepare for your trip, weve explained what you can expect from when you arrive at the port to when you actually board the ship. All guests must complete their Online Check-in process no later than midnight prior to their sailing date. You'll be asked to show your official documents -- passport or other legal form of ID, boarding pass and visa (if required) -- more than once during check-in, so it's a good idea to keep them somewhere easily accessible. If your check-in time is during peak time (12 to 2 p.m), consider arriving just after 2 p.m, when most people are already onboard. And by the time I stepped onto the Carnival Vista, the party was in full swing. 711 12th Avenue at 55th Street PortMiami's Terminal F (operated by MSC Cruises), for example, recently received 60 additional ticket counters, among other upgrades. Failure to bring documentation bridging the name differences could result in denial of boarding. I went to fill out the form, which asked passengers questions like if they had traveled outside of the country in the last 14 days and whether they had been in contact with someone who tested positive for COVID. Do I need internet access to use the app? ), Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - may be used for photo identification use only, A Dependent Military I.D. Each checked suit case and carry-on suit case should not weigh more than 50 pounds, and when lying flat, bags must not exceed 16 inches high by 24 inches wide (the length of the bag is not a factor). Cruise line staff will be on hand to direct you to the correct line; suite passengers and high-status past-passengers will typically go into a shorter line or separate waiting area, while regular passengers join a main line. The terminal is designed to host the line's Oasis-class ships. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience. Here, youll stand in line until its your turn to approach the counter. Q&A's, click here. If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened. At the same time they are resupplying for another cruise. Even though I was about 20 minutes early to my check-in appointment,crew members ushered me onto the ship to begin boarding. But as soon as I boarded the bus, I saw that social distancing was out the window. Carnival Cruise Lines has officially restarted sailing, and I was aboard its first ship to leave the US since the pandemic started. A gratuity may be extended to room service staff as service is rendered. Since the screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process, large coolers are not permitted as carry-on or checked luggage. Feel free to bring a special outfit for our December Ugly Sweater Contest, Frightfully Fun Halloween cruises or to show your team spirit when there are big sporting events. Nope, I have not seen that before. accessibility guidelines. transportationto the pier. It's hard to say when the best or worst time to board is -- every cruise is different -- but generally speaking, roughly noon (when regular check-in begins) to 2 p.m is when most people show up, and when you're bound to run into crowds and long lines. details are provided to the transportation company to assist in expediting your Fortunately, I made it just in time to catch my flight and headed back home to Denver. By popular request, all dining rooms are smoke-free. For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. When you arrive at the cruise terminal, the first thing to do is locate your boarding documents (either mailed to you or printed out at home) and your identification (passport or driver's. Once you have checked in and have your cruise card, you will either follow signs and staff members to board your ship right away, or you'll be directed to a waiting area with instructions on when to board. beverage program includes a great variety of non-alcoholic beverages, as well as a wide selection of high quality brand-name spirits and wines by the glass. is in the maiden name, the cruise booking be made in the maiden name (do not include the married name); If the reservation was made in the married name, but the non-expired government-issued photo I.D. Your boarding pass will be marked "Priority," and you'll be granted access to . The following are acceptable: Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted. Our check-in agent will require you to present your passport (or photo ID for domestic cruises), completed health forms and boarding pass. A corkage fee is a charge that is assessed, at It is your responsibility to update Why I ask is because I embark February 16th, 2014. the first departure after drydock! Mobile, AL 36602, Directions: www.shipmobile.com/directions/, Port NOLA - Port of New Orleans Do Not Sell Or Share My Personal Information. Cut-off for pre-purchase online is at 11:59pm ET, the evening prior to the cruise departure. Guest must use earphones when listening to music or watching shows/movies on personal devices in public spaces. All guests are expected to adhere to the following safety guidelines: Casino rules: There is no smoking in the casino unless seated and playing. Little hurdles like forgetting to print your boarding pass or arriving at peak boarding time without realising it can keep you in line longer, dragging out the boarding process. New York City, New York 10019, Website: www.nycruise.com/manhattan-terminal/, Parking: www.nycruise.com/manhattan-terminal/parking/, Directions: www.nycruise.com/manhattan-terminal/directions/, Port of Norfolk There are always elevators available for passengers in the terminal to get to the boarding deck. Carnival conducts security safety scanning of all luggage and if prohibited items are found, they will be removed and disposed of and no compensation will be given. After security, the next stage is check-in. Other passengers told me that they were surprised that no one took their temperature. Doesn't matter if it is Spring Break or not--civility and good behavior should always be a part of every cruise. It is your responsibility to update Dining times are subject to change due to conflict of time with port stays or other scheduled activities. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. premises. Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). Oxygen cylinders must be delivered to Guest Services and stored in a designated safe area, CPAP machine will need to be packed in carry-on luggage. Guests are required to show their cruise documents prior to entering the terminal. Carnival with any changes to your flight schedule to ensure you are met by the transportation The tax is based on the states tax structure and the cost of the individual drink purchased (not the daily program rate). Generally speaking, the busiest time for boarding is between noon (when most cruise lines' regular check-in begins) and 2 p.m., so we recommend arriving just before or after that window. return flights) and additional information Although the app is not optimized for tablets, it will function on both Android and Apple tablets. The night before we arrived back at the Galveston port, I packed my bags and prepared for more lines and more crowds. To ensure we have an ample supply, please visit The Fun Miami, Florida 33132, Cruise Terminal D - 1435 North Cruise Boulevard External site which may or may not meet If you will be flying to one of our cruise homeports within the U.S. on/after this implementation date, please ensure you have an acceptable document for your air travel. They started boarding FTTF around 10:50 and the first few zones were called as we were boarding the ship. Before I even got off the bus, crew members were stacking my bag onto a luggage cart. This policy is for U.S.-based itineraries/ships only. Does Carnival provide transportation from the airport to the cruise port terminal? *Taxes, fees and port expenses are included. on board, the purchase is non-refundable and guests may take home any unopened Reviews. . Pass the time while you wait for your room to be ready and for the ship to set sail by enjoying lunch on the Lido Deck of the ship. either pre-cruise or once on board. New Procedure for Carnival Cruise Lines - Staggered Check- In Times at Embarkation To expedite the embarkation process, Carnival has recently instituted staggered check-in times for all their ships at 8 embarkation ports and will add three more ports in Oct-Nov. Carnival - Profile Management - Login Log in We couldn't process your request. can be purchased at, To view a sample of beverages prices for individual drinks and CHEERS! ground transportation between select airports andcruise ship terminals. These standard forms of documentation will enable the Department of Homeland Security to quickly and reliably identify a traveler. Visit www.tsa.gov/real-id for more information. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less, per person. Once I completed my forms, I selected the arrival time window between 1 p.m. to 1:30 p.m. Drone(s) are allowed, but must be held in the custody of the Chief Security Officer and must be checked out/in by the owner for PORT USE ONLY. Before disembarking, Carnival Vista Cruise Director Kyndall Fire hosted a presentation to tell passengers what they could expect on debarkation day. company. Liquor may be subject to Customs duty if it exceeds allowable amount. Pre-cruise: Pre-purchase internet plans at a discounted rate online via the 'Manage My Booking' tab on carnival.com or send as a gift to family and friends through The Fun Shops. If a guest tests positive for COVID-19 within 5 days or less from the scheduled date of embarkation, guest may elect to cancel their cruise booking by immediately (within 24 hours of receiving the test result) contacting Carnival at 1-800-CARNIVAL to notify Carnival of their cancellation. bottles. Applicable state and local sales taxes will be charged to the guest's folio when this program is used within US waters. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. In a single day the average cruise ship is letting off about 4,000 passengers and replacing them with another 4,000 people. the cruise and it will be delivered to the stateroom on embarkation day. As I stepped off the bus, I received a notification from Carnival's app that my health assessment form hadn't been completed. Learn more about which travel documents you'll need for your cruise, as well as other cruise rules and regulations. What is Carnival's Liquor & Beverage Policy? Information on this charge is included in Section 8 of Carnivals Cruise Ticket Contract. Have a few small bills ready to tip the porters. However, Carnival Cruise Line follows U.S. federal law, which strictly prohibits possession and use of recreational/medicinal marijuana and other illegal controlled substances. Its important that you take anything you might need for the first day (such as boarding documents, prescriptions, a change of clothes, etc.). You can also download the app from Carnival's website by clicking here. Oversized luggage and locked luggage may cause delivery delays. This time, vaccination cards were involved, I packed face masks along with sunscreen, and I mentally prepared for crowds. What happens if a guest is caught smoking in a stateroom or balcony? This is the time that everyone in your stateroom should be at the cruise port terminal. Many people just have the bottle in their room and pour a glass to walk around the ship or enjoy on the balcony. According to Carnival Cruise's website, there is an application process for unvaccinated guests, and the cruise line does not guarantee there will be room on the ship for all the guests exempted from being vaccinated against COVID-19. Once you're cleared to board, you will follow a gangway (elevated ramps) up to the ship. Consider carrying a small bag with you to hold necessary toiletries and a change of clothes so you can make yourself comfortable while you wait for your luggage to arrive at your stateroom. $9.95 USD (plus an 18% delivery fee) for a 12-pack of bottled water (16.9-ounce bottle/500-ml bottle), $3.95 USD (plus an 18% delivery fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle), $20.00 USD (plus an 18% delivery fee) for 8-pack of bottled water (50.72-ounce bottle/1.5-liter bottle). These services are only available on the day of thecruise and immediately Items will be removed and disposed of and no compensation will be provided. The links below will supply you with important information on the Carnival embarkation process. When you arrive at the cruise terminal, it might seem a little crazy at first. What travel documents do I need to bring? I awaited for deck one to get called and raced downstairs to exit the ship. The second thing they notice is that the port is busy. While nearly everyone wore a face mask, few people distanced themselves. 201 South Water Street Here's a. Hello, I have a fear of escalators and steep stairs. You can also use cash if you prefer, but youll have to provide at least a couple of hundred bucks when your check-in. luggage. Before the pandemic, every passenger needed to fill out a form declaring or not declaring items they purchased during the trip that they were bringing back home. If youre a first-time cruiser, wondering what to expect at the port can be nerve-wracking. is not affixed to the WHTI-compliant document, a picture I.D. to Online Check-In and provide flight itinerary. - Only booked guests will be permitted to enter the terminal and boarding area. By getting this step out of the way before you arrive, you'll be able to fill out forms you otherwise have to do at the terminal. Not only do you have to go up several stories to reach the boarding deck, but it also usually involves walking to the mid-point of the ship. Guests are not required to have a Schengen Visa or other visas. For the cost of This dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. Arriving at the port to see your ship for the first time in all its glory never gets old and from the moment you walk up the gangway and step aboard, you can relax in style knowing youll be well cared for throughout your journey. luggage and such items will be confiscated and discarded and no compensation "I had my expectations, but it was so smooth.". Guests who choose this option will not be able to reserve 'Your Time' open seating once on board. Most commonly asked questions can be answered by reviewing this section. A Driver's license with a gold circle with star cutout in the right upper corner is a Real ID driver's license; it is not an Enhanced Driver's license and cannot be used as proof of citizenship but can be used as picture identification. they plan to use for travel identification. But no one ever mentioned it. Try these cruise tips and helpful dos and donts to make sure your trip gets off to a great start. Please try again or call us at 1.800.764.7419. PortMiami's Terminal A will adopt a paperless check-in system as well as digital luggage tracking when Royal Caribbean's Symphony of the Seas arrives in fall 2018. Proper travel documentation is required at embarkation and throughout the cruise. Does not include access to most websites, email, video and music streaming services (i.e., Netflix, Hulu, Spotify, Pandora), iMessage, Skype, cellular-network-dependent Wi-Fi calling and FaceTime services. When purchased on the second day of the cruise, guests are charged for the remaining days only (cruise duration less one day), For guests who pre-purchase CHEERS!, it will be activated upon boarding the ship (except for ships sailing from Texas and New York activation will occur at 6:00am on the second day of the cruise). If you, or someone in your party, cannot stand for a long time or walk long distances, you might want to bring a walker with a seat or foldable stool, as procedures vary by terminal, and there might not be expedited boarding or appropriate seating options. Note: Onboard activities, shore excursions, and dining options may vary byshipand destination. 231 Windsor Way Juices may also be requested. Guests could choose either to have their luggage delivered from their cruise cabin to the port or opt to carry it off the boat themselves. All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. What if a guest has a letter from a doctor saying that they are allowed to use marijuana for medicinal and/or therapeutic purposes? New Orleans, Louisiana 70130, Parking and Directions: www.portnola.com/cruise/parking-directions, New York Manhattan Cruise Terminal In some cases, this also means your accommodations will be ready before others. Once youre with an agent, the process if relatively straightforward. Supports apps like Zoom, Skype and Team video calling, where coverage allows. Guests who are concerned about other guests violating our smoking policy should contact our onboard Guest Services team, so we can address the situation. More crowds Carnival 's app that my health assessment form had n't been completed are subject to due... Of new Orleans do not Sell or Share my Personal information porters are customarily provided a $ 1 tip bag! Of Homeland Security to quickly and reliably identify a Traveler the balcony how does work! Documentation will enable the department of Homeland Security to quickly and reliably identify a Traveler Zoom! Please check your pre-cruise notifications for your cruise, as well as other cruise rules and regulations vaccination. A stateroom or balcony a gangway ( elevated ramps ) up to the WHTI-compliant document a... 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